Software Alternatives & Reviews
Register | Login

Convoso VS Cisco Unified Contact Center

Compare Convoso VS Cisco Unified Contact Center and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Convoso logo Convoso

Call center solution to covert leads faster

Cisco Unified Contact Center logo Cisco Unified Contact Center

The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

  • Cisco Unified Contact Center Landing page
    Landing page //
    2023-09-29

Convoso

Website
convoso.com
Pricing URL
Official Convoso Pricing
$ Details
paid Free Trial
Release Date
2006 June
Edit details

Cisco Unified Contact Center

Website
cisco.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Convoso videos

+ Add

Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Cisco Unified Contact Center videos

+ Add

Installing a Cisco Unified Contact Center Express (UCCX) Server

More videos:

  • Review - Community Tech Talk Cisco Unified Contact Center Express 10.0 Upgrade

Category Popularity

0-100% (relative to Convoso and Cisco Unified Contact Center)

Convoso

Cisco Unified Contact Center

Communication
87 87%
Communication
13% 13
VoIP
100 100%
VoIP
0% 0
Call Center Software
69 69%
Call Center Software
31% 31
Enterprise Communication
91 91%
Enterprise Communication
9% 9

User comments

Share your experience with using Convoso and Cisco Unified Contact Center. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Convoso and Cisco Unified Contact Center

Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

Cisco Unified Contact Center Reviews

We have no reviews of Cisco Unified Contact Center yet.
Be the first one to post

What are some alternatives?

When comparing Convoso and Cisco Unified Contact Center, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Alcatel-Lucent Call Center Office - A scalable and reliable contact center solution for up to 5,000 agents.

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...