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Aircall VS Proxyclick

Compare Aircall VS Proxyclick and see what are their differences

SIPNEX
Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Proxyclick logo Proxyclick

Connect with Confidence
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the teamโ€™s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Proxyclick Landing page
    Landing page //
    2023-08-02

Proxyclick is a cloud-based solution transforming how employees, visitors, and contractors flow in and out of locations around the world. With Proxyclick, organizations ensure people are welcomed safely and efficiently on-site while ensuring all work locations are secure and comply with data regulations.

Aircall

Website
aircall.io
Pricing URL
Official Aircall Pricing
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499
Edit details

Proxyclick

Website
proxyclick.com
Pricing URL
Official Proxyclick Pricing
$ Details
freemium $99.0 / Monthly (price per location)
Platforms
Browser iOS Windows Android iPhone
Release Date
2004 January
Startup details
Country
Belgium
State
Brussels Hoofdstedelijk Gewest
City
Brussels
Founder(s)
Geoffroy De Cooman
Employees
10 - 19
Edit details

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

Proxyclick features and specs

  • Enhanced Security
    Proxyclick offers advanced security features such as ID verification and access control, ensuring that only authorized individuals can enter the premises.
  • Customizable Workflows
    The platform allows for extensive customization of visitor workflows to match specific organizational needs, enhancing the user experience.
  • Integration Capabilities
    Proxyclick seamlessly integrates with numerous other software systems like CRM, calendar applications, and access control systems, streamlining operations.
  • Contactless Check-in
    To accommodate health guidelines, Proxyclick supports contactless check-in processes, reducing physical interactions and promoting safety.
  • Data Analytics
    The platform provides detailed analytics and reporting, which help organizations understand visitor behavior and improve decision-making.
  • Compliance Management
    Proxyclick helps organizations adhere to compliance requirements, such as GDPR, by managing visitor data securely and efficiently.
  • User-Friendly Interface
    The interface is intuitive and user-friendly, making it easy for both visitors and staff to use the system with minimal training.

Possible disadvantages of Proxyclick

  • Cost
    For small businesses or startups, the cost of Proxyclick may be prohibitive, especially if they have limited budgets.
  • Learning Curve
    While the interface is user-friendly, there may still be a learning curve for some users, particularly those not accustomed to digital solutions.
  • Customization Complexity
    The extensive customization options, while beneficial, can also become overwhelming and complex to manage without adequate support.
  • Dependence on Internet
    As a cloud-based solution, Proxyclick is dependent on a stable internet connection, which could be a drawback in areas with unreliable connectivity.
  • Privacy Concerns
    Despite robust security measures, some organizations may have concerns about the privacy and storage of visitor information on a third-party platform.
  • Feature Overload
    Some users might find the wide array of features unnecessary or confusing, particularly if they only need basic visitor management functions.

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Proxyclick videos

+ Add

How to create custom flows with Proxyclick?

More videos:

  • Review - Any Badge, Any Printer | Proxyclick

Category Popularity

0-100% (relative to Aircall and Proxyclick)

Aircall

Proxyclick

Communication
100 100%
Communication
0% 0
Visitor Management System
0 0%
Visitor Management System
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Reception
0 0%
Reception
100% 100

User comments

Share your experience with using Aircall and Proxyclick. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Proxyclick

Aircall Reviews

Teliqon vs Aircall: Smarter Telephony for Modern Teams
Aircall provides a cloud-based business phone and contact center platform focused on sales and support teams. Deployment is fast and fully cloud-managed, but the ecosystem is primarily centered around voice operations and CRM-connected workflows.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever youโ€™re on a call, Aircall helps you keep track of who youโ€™re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesnโ€™t have, like video conferencing and built-in AIโ€”but donโ€™t want to compromise on that ease of useโ€”then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, youโ€™ll have to pay at least $90 or $150 per month to use Aircall. Thereโ€™s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com

Proxyclick Reviews

We have no reviews of Proxyclick yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for ๐Ÿ˜Š. Source: about 3 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 4 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 5 years ago

Proxyclick mentions (0)

We have not tracked any mentions of Proxyclick yet. Tracking of Proxyclick recommendations started around Mar 2021.

What are some alternatives?

When comparing Aircall and Proxyclick, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Envoy - Visitor registration that's changing how guests are greeted in companies around the world.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

The Receptionist - The Receptionost is a visitor managemnt solution that has visitor logging system to track visitor traffic.

CloudTalk - Work locally, grow globally

TractionGuest - Safe, secure workplace for all.

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