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Aircall VS Eploy

Compare Aircall VS Eploy and see what are their differences

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AI role-play training for sales and call center teams: 700+ realistic scenarios, six caller temperaments, instant five-dimension scoring and coaching. Cut ramp time up to 40% without practicing on real customers. featured
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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Eploy logo Eploy

The UK applicant tracking system (ATS) available at Eploy offers streamlining of hiring solutions through market-leading recruitment software.
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the teamโ€™s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

  • Eploy Landing page
    Landing page //
    2023-09-13

Aircall features and specs

  • Ease of Use
    Aircall offers an intuitive and user-friendly interface that simplifies the onboarding process and daily use for teams of any size.
  • Integration Capabilities
    Aircall seamlessly integrates with a variety of popular CRM and help desk software, enhancing productivity and enabling better workflow automation.
  • Scalability
    The platform is scalable to support growing businesses, allowing easy addition of new users and phone lines without major system overhauls.
  • Remote Work Support
    Aircall facilitates remote work by offering features like virtual phone numbers, call forwarding, and the ability to make calls from any location with internet access.
  • Analytics and Reporting
    Provides detailed analytics and reporting features that help businesses monitor call performance, track KPIs, and make informed decisions.

Possible disadvantages of Aircall

  • Cost
    Aircall can be relatively expensive, particularly for smaller businesses, with pricing plans that may not suit tight budgets.
  • Call Quality Issues
    Some users have reported intermittent call quality issues, including dropped calls and poor audio quality, which can affect customer satisfaction.
  • Limited Customization
    The platform offers limited customization options for certain features, which may not meet the specific needs of all businesses.
  • Customer Support
    While generally helpful, customer support can sometimes be slow to respond, leading to delays in resolving urgent issues.
  • Dependency on Internet
    As a cloud-based solution, the quality and reliability of Aircall's service are highly dependent on the internet connection, making it less reliable in areas with poor connectivity.

Eploy features and specs

  • Comprehensive Recruitment Features
    Eploy offers a wide range of recruitment tools, including applicant tracking, candidate management, and onboarding features, making it a robust solution for managing the entire recruitment process.
  • Cloud-Based Solution
    Being a cloud-based platform, Eploy provides easy access from anywhere with an internet connection, facilitating remote recruitment operations and collaboration among team members.
  • Customizable Workflows
    Eploy allows for the customization of recruitment workflows, enabling organizations to tailor the platform to their specific hiring processes and ensuring a better fit for unique business needs.
  • Integration Capabilities
    The platform supports integrations with various third-party applications, including HR systems and job boards, ensuring seamless data flow and enhanced functionality.
  • Candidate Experience
    Eploy provides a strong focus on candidate experience with features such as mobile-friendly applications and automated communications, which help to engage candidates effectively throughout the recruitment process.

Possible disadvantages of Eploy

  • Complexity for Small Businesses
    Due to its extensive features and customization options, Eploy might be more complex than needed for smaller businesses with straightforward recruitment processes, potentially leading to underutilization.
  • Cost Considerations
    The comprehensive set of features might come at a higher cost compared to simpler recruitment software, which might not be justifiable for smaller organizations or those with limited budgets.
  • Learning Curve
    New users might experience a steep learning curve due to the platform's extensive functionalities and customization abilities, requiring time and resources for training and adaptation.
  • Dependence on Internet Connectivity
    As a cloud-based solution, Eploy requires reliable internet connectivity, which can be a downside for businesses operating in areas with poor network infrastructure.

Analysis of Eploy

Overall verdict

  • Eploy is a well-regarded cloud-based recruitment and applicant tracking system (ATS) that offers a comprehensive, all-in-one talent acquisition platform for in-house recruitment teams. It is generally considered a strong, feature-rich solution, particularly for UK-based organisations.

Why this product is good

  • Provides an integrated suite covering applicant tracking, candidate CRM, onboarding, and analytics in one platform
  • Offers powerful automation tools that streamline recruitment workflows and reduce administrative work
  • Includes customisable careers sites and branded candidate experiences
  • Features robust reporting and analytics dashboards for data-driven hiring decisions
  • Strong customer support and implementation assistance, with a focus on UK compliance and GDPR
  • Highly configurable to suit different organisational structures and recruitment processes

Recommended for

  • Medium to large in-house recruitment teams
  • UK-based organisations needing GDPR-compliant recruitment software
  • Companies seeking to consolidate ATS, CRM, and onboarding into a single platform
  • HR and talent acquisition teams wanting workflow automation and detailed analytics
  • Businesses looking to improve candidate experience with branded careers sites

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Eploy videos

+ Add

NERF COMBOS | DEPLOY

More videos:

  • Review - TAG BACK! - The Nerf N-Strike Deploy CS-6 | Walcom S7
  • Review - The Nerf Deploy is genuinely fun

Category Popularity

0-100% (relative to Aircall and Eploy)

Aircall

Eploy

Communication
100 100%
Communication
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
ATS And Recruiting
0 0%
ATS And Recruiting
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aircall and Eploy

Aircall Reviews

Teliqon vs Aircall: Smarter Telephony for Modern Teams
Aircall provides a cloud-based business phone and contact center platform focused on sales and support teams. Deployment is fast and fully cloud-managed, but the ecosystem is primarily centered around voice operations and CRM-connected workflows.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever youโ€™re on a call, Aircall helps you keep track of who youโ€™re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesnโ€™t have, like video conferencing and built-in AIโ€”but donโ€™t want to compromise on that ease of useโ€”then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, youโ€™ll have to pay at least $90 or $150 per month to use Aircall. Thereโ€™s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com

Eploy Reviews

We have no reviews of Eploy yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for ๐Ÿ˜Š. Source: about 3 years ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 4 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 5 years ago

Eploy mentions (0)

We have not tracked any mentions of Eploy yet. Tracking of Eploy recommendations started around Dec 2022.

What are some alternatives?

When comparing Aircall and Eploy, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Greenhouse - Greenhouse Software makes companies great at hiring.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

HireHumain - HireHumain | Transform Your Hiring Process

CloudTalk - Work locally, grow globally

Teamtailor - Teamtailor is the hub of recruitment that attracts candidates and manage their applications.

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