Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Adblock Plus should be more popular than Freshdesk. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Tip: I use Adblock Plus on desktop, and AdGuard on iPhone and iPad. - Source: dev.to / 4 months ago
Adblock plus => I only use this one with Edge because Opera has a default adblocker of its own, but this is also a very welcome extension and something that can (and will) keep you safe! Source: 8 months ago
Why doesn't easylist.to link to its own version of the Fanboy's Annoyance List? Why are the lists (and especially the "EasyList Germany") on the mirror (?) of adblockplus.org more up-to-date than on easylist.to? Source: about 1 year ago
That can be annoying. Do you see them on Flipboard or when you navigate to the actual website of the article? If that's the case, then it would be up to the website that is hosting the article. I would recommend a good popup/ad blocker like adblock plus. Source: about 1 year ago
Try AdBlock Plus, gets rid of a ton of junk. https://adblockplus.org/. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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