Software Alternatives, Accelerators & Startups

Acuity Scheduling VS Zendesk

Compare Acuity Scheduling VS Zendesk and see what are their differences

Acuity Scheduling logo Acuity Scheduling

Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Acuity Scheduling Landing page
    Landing page //
    2023-08-29

Meet the personal assistant for your schedule (only better) that works 24/7 behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your desktop, tablet, or phone too.

Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling!

  • Zendesk Landing page
    Landing page //
    2024-05-06

Acuity Scheduling features and specs

  • Free Trial: Yes
  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Mobile prioritized UI: Yes
  • Easy to Set-up and use: Yes

Zendesk features and specs

No features have been listed yet.

Acuity Scheduling videos

Acuity Scheduling Review and Walkthrough - Why I

More videos:

  • Review - Acuity Scheduling V Schedule Once V Calendly
  • Review - Acuity Scheduling Beginner Introduction 2019

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Acuity Scheduling and Zendesk)
Appointments and Scheduling
Customer Support
0 0%
100% 100
Appointment Scheduling
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Acuity Scheduling and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Acuity Scheduling and Zendesk

Acuity Scheduling Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
Acuity Scheduling makes it easy to book appointments with clients and prospects. It’s an online assistant where prospects, customers, and clients can see your real-time availability and book their own appointments. The tool allows you to send customized confirmations that reflect your branding. And you can send appointment reminders and follow-up messages by email or text.
The Best Alternatives to Doodle That You Should Check Out
One drawback is having to add available time slots by hand, making Acuity Scheduling time-consuming.
Source: trafft.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
Service-based businesses need more than a scheduling app — they need something like Acuity Scheduling that lets customers book appointments and pay for services at the same time.
10 Zenoti Alternatives 2020 | Salon & Spa Scheduling Software
Acuity Scheduling enables the prompt visualization of real-time availability and an easy method for scheduling appointments. The major feature is the calendar coordination. Acuity Scheduling sends notifications about scheduling the appointments; hence, it assures that you don’t miss any. The customers can book the appointments with you without leaving the website or the...
Best Salon Software 2020: The Ultimate Guide
There are several reasons why you may not want to go for an All-in-One Salon Software and instead choose an Appointment Software (like Square Appointments or Acuity Scheduling) + specialized tools.

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than Acuity Scheduling. We know about 7 links to it since March 2021 and only 6 links to Acuity Scheduling. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Acuity Scheduling mentions (6)

  • Booking appointments online with payment processing
    I love (acuityscheduling.com). All the best to you. If you need a website please reach out. All the best to you!! (proquestdigital.com). Source: 12 months ago
  • Recommendations for online scheduling app for a one-man tutoring business
    Have you checked acuity? https://acuityscheduling.com seems to be very popular and simple to use. Source: about 2 years ago
  • Need help finding a scheduling platform for my online kids classes business. what do you use?
    In my search, I stumbled upon https://acuityscheduling.com and it seems to check the boxes (wihtout havign actually tried their demo yet) but it is definitely more expensive than corsizio and I wonder if I need everything it can do. Do any of you have any experience with Acuity Scheduling? Would it be a good fit for my small business or is there something better? Source: about 2 years ago
  • What do you use to help with interview booking availability?
    Acuity scheduling does what you're asking https://acuityscheduling.com. Source: over 2 years ago
  • [question] is there an app for scheduling someone else?
    Acuity or Calendly would also let you do this. People normally use these sites to allow their clients to schedule meetings or classes, but you could certainly set up a calendar for your boss where you are the only "client" — you're the only person who schedules meetings. It's a bit more complicated than the Google Calendar option, but it might give you what you want. I'm a professional leadership and executive... Source: over 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Acuity Scheduling and Zendesk, you can also consider the following products

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Doodle - Make meetings happen. With Doodle, scheduling becomes quick and easy.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

YouCanBook.me - YouCanBook.me is a cloud-based service which allows your customers to schedule appointments and make bookings.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!