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Zendesk VS Calendly

Compare Zendesk VS Calendly and see what are their differences

TidyCal
Optimize your schedule with custom booking pages and calendar integrations featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Calendly logo Calendly

Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Calendly Landing page
    Landing page //
    2023-10-14

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Calendly videos

+ Add

Calendly Sucks! Here's What I'm Using Now Instead...

More videos:

  • Tutorial - Calendly Tutorial: Book Yourself Solid on Autopilot
  • Review - Review: Calendly

Category Popularity

0-100% (relative to Zendesk and Calendly)

Zendesk

Calendly

Customer Support
100 100%
Customer Support
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Help Desk
100 100%
Help Desk
0% 0
Appointment Scheduling
0 0%
Appointment Scheduling
100% 100

User comments

Share your experience with using Zendesk and Calendly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Calendly

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Calendly Reviews

  1. Best scheduling app

    Very simple and easy to use. Eliminate this back and forth hustle with booking calls.

neetoCal, a calendly alternative, is a commodity and is priced accordingly
neetoCal is not the first company to compete with Calendly. We are not even the second company to compete with Calendly. We are probably the 30th player in this crowded space. With so many players in the market, scheduling software seems like a commodity.
Source: blog.neeto.com
I've poked around a while ago at some Calendly alternatives (specifically was lo... | Hacker News
Calendly is only $12/month for their professional plan which saves you money if you even schedule only one meeting a month with it.
Source: news.ycombinator.com
The Best Alternatives to Doodle That You Should Check Out
Some may remember the Zoom.ai application. This app has been rebranded as CalendarHero, which resembles Calendly. You can suggest different meetings at different times and then share a link with invitees. Invitees can then indicate their preferred meeting time.
Source: trafft.com
The 14 Best Meeting Scheduling Tools for 2022
Some meeting scheduling apps are more about keeping your calendar organized; making sure you don’t double-book or spread yourself too thin. Calendly is on our list of meeting scheduling tools for 2022 as it’s an easy and user-friendly solution to allow people a window into your availabilities. With a custom URL, people can book an appointment with you, which will integrate...
Source: www.recruiterslineup.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
In the Calendly vs Chili Piper battle, Calendly works well for the individual, but Chili Piper is designed for teams that need sophisticated features.
Source: www.chilipiper.com

Social recommendations and mentions

Based on our record, Calendly seems to be a lot more popular than Zendesk. While we know about 115 links to Calendly, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Calendly mentions (115)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Calendly — Calendly is the tool for connecting and scheduling meetings. The free plan provides 1 Calendar connection per user and Unlimited sessions. Desktop and Mobile apps are also offered. - Source: dev.to / 3 months ago
  • $30 study "Test your hearing" by ucr.edu(UC Riverside) .. Question.... Im confused... Anyone else do(ing) this study?
    Hey, wondering if anyone else snagged this study on hearing tests, 170 min long, and requires scheduling a zoom web conference, using calendly.com, for a future date. My question is... Did you have to schedule it out days out too? How did you close the study until then? It didnt seem right to me.... The earliest available date they had to schedule this was on Tuesday morning (Its Sunday). I obviously had to... Source: 10 months ago
  • Breaking Global Communication Barriers
    Calendly: This scheduling software allows you to set up availability times for different time zones, so that people can easily book a meeting with you without having to do the time zone conversion themselves. https://calendly.com/. Source: 11 months ago
  • Need advice on making customers pay up front for remote tech support appointments
    Check out Calendly https://calendly.com/ . There are many add ons and services like this. Source: 11 months ago
  • Rate my agency bad website
    - Too simple- No testimonials- No social- Form submission is too old, try calendly.com- Title of the page is still "Landing page" xD. Source: 11 months ago
View more

What are some alternatives?

When comparing Zendesk and Calendly, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Doodle - Make meetings happen. With Doodle, scheduling becomes quick and easy.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

YouCanBook.me - YouCanBook.me is a cloud-based service which allows your customers to schedule appointments and make bookings.

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