Abbot Reviews

Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Abbot mentions (12)

• Wich CS-tool for Saas Start-Up?

  If you're using Slack, check out Abbot, which we made to help SaaS CS teams specifically. Happy to give you a demo myself if you'd like, just shoot me a DM! Source: 12 months ago

• What if there was a Slack app which could have all these?

  Abbot can do almost everything in this list except for #3 and #4. It’s a Slack app so no way to screenshot or change key bindings. Source: about 1 year ago

• Please help 😜

  Lots of apps can do this, including Abbot (which I work on). If it’s just for incident management, I’d suggest checking out Rootly. Source: over 1 year ago

• Help please! 🥺

  Hi there - we do with with Abbot. Happy to give you a demo! Source: over 1 year ago

• Slack to Pipedrive

  We can probably help via Abbot, although people usually don’t want to put everything into their CRM since lots of client conversations are informal. Source: over 1 year ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago