Software Alternatives & Reviews

800.com VS Zoho CRM

Compare 800.com VS Zoho CRM and see what are their differences

800.com logo 800.com

800.com provides toll-free numbers that can be routed to cell phones or business landlines. We make it easy for anyone to forward calls to anywhere in the world.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • 800.com Landing page
    Landing page //
    2022-07-28

800.com is a call tracking service that provides toll-free numbers that can be routed to cell phones or business landlines. This service is helpful for businesses because it allows them to track the number of calls they get and the way people are contacting them.

The 800.com service also offers call analytics which provides information about the number of calls, how many were answered, and how long each call lasted. This data can help businesses see what their customers want and what needs to be improved in order to make their customer experience better.

Business text messages are another feature offered by 800.com where companies can send out text messages related to their business such as promotions or news updates in order to keep in touch with their customers on a more personal level than just through email or social media posts.

  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

800.com

Website
800.com
$ Details
paid $23.0 / Monthly
Platforms
iOS Windows Windows Phone Android Mac OSX
Release Date
1997 January

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
-

800.com features and specs

  • Vanity Numbers : Yes
  • SMS Marketing : Yes
  • Call Forwarding: Yes
  • Call Analytics : Yes
  • Call Tracking : Yes

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

800.com videos

800.com Review: Love my number and working with them!

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to 800.com and Zoho CRM)
Communication
100 100%
0% 0
CRM
0 0%
100% 100
Toll Free Number
100 100%
0% 0
Sales
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 800.com and Zoho CRM

800.com Reviews

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Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Zoho CRM might be a bit more popular than 800.com. We know about 1 link to it since March 2021 and only 1 link to 800.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

800.com mentions (1)

  • Illegal desi call centres behind $10 billion loss to Americans in 2022
    I use 800.com, T-mobile, and 8x8 for phone services. I was able to do this on all of them although the T-mobile took a lot of waiting on hold until they found someone to do it. Source: over 1 year ago

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing 800.com and Zoho CRM, you can also consider the following products

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

OpenPhone - Simplest way to own a business phone number

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.