800.com is a call tracking service that provides toll-free numbers that can be routed to cell phones or business landlines. This service is helpful for businesses because it allows them to track the number of calls they get and the way people are contacting them.

The 800.com service also offers call analytics which provides information about the number of calls, how many were answered, and how long each call lasted. This data can help businesses see what their customers want and what needs to be improved in order to make their customer experience better.

Business text messages are another feature offered by 800.com where companies can send out text messages related to their business such as promotions or news updates in order to keep in touch with their customers on a more personal level than just through email or social media posts.