Software Alternatives, Accelerators & Startups

800.com VS OpenPhone

Compare 800.com VS OpenPhone and see what are their differences

800.com logo 800.com

800.com provides toll-free numbers that can be routed to cell phones or business landlines. We make it easy for anyone to forward calls to anywhere in the world.

OpenPhone logo OpenPhone

Simplest way to own a business phone number
  • 800.com Landing page
    Landing page //
    2022-07-28

800.com is a call tracking service that provides toll-free numbers that can be routed to cell phones or business landlines. This service is helpful for businesses because it allows them to track the number of calls they get and the way people are contacting them.

The 800.com service also offers call analytics which provides information about the number of calls, how many were answered, and how long each call lasted. This data can help businesses see what their customers want and what needs to be improved in order to make their customer experience better.

Business text messages are another feature offered by 800.com where companies can send out text messages related to their business such as promotions or news updates in order to keep in touch with their customers on a more personal level than just through email or social media posts.

  • OpenPhone Landing page
    Landing page //
    2023-10-09

800.com

Website
800.com
$ Details
paid $23.0 / Monthly
Platforms
iOS Windows Windows Phone Android Mac OSX
Release Date
1997 January

800.com features and specs

  • Vanity Numbers
  • SMS Marketing
  • Call Forwarding
  • Call Analytics
  • Call Tracking

OpenPhone features and specs

  • Pricing
    OpenPhone offers competitive pricing, especially beneficial for small businesses and startups. The cost efficiency and value for money can be appealing for those looking for a budget-friendly communication solution.
  • User-Friendly Interface
    The platform boasts a user-friendly interface that simplifies the user experience. Setting up and managing phone lines is intuitive, with features easily accessible.
  • Integration Capability
    OpenPhone integrates seamlessly with various tools such as Slack, HubSpot, and Zapier, providing enhanced productivity and streamlined workflows.
  • Shared Numbers
    Teams can share numbers, allowing collaborative management of calls and messages, which is useful for departments like sales and support.
  • VoIP Technology
    Being based on VoIP, OpenPhone provides flexibility as you can make calls from anywhere with an internet connection, using various devices.

Possible disadvantages of OpenPhone

  • Limited Advanced Features
    While OpenPhone covers basic needs, it may lack some advanced features found in more robust VoIP systems, such as detailed call analytics and comprehensive CRM integrations.
  • International Calling Costs
    The cost for international calls can be higher compared to some other VoIP providers, potentially increasing the expense for businesses with global operations.
  • Customization Limits
    There may be limitations in terms of customization options, which could be a concern for businesses looking for more tailored communication solutions.
  • Scalability for Large Enterprises
    OpenPhone might not scale as efficiently for very large enterprises with highly complex communication needs, where more established solutions could be more appropriate.
  • Dependence on Internet Quality
    As with any VoIP service, call quality can be heavily dependent on the strength and stability of the internet connection, which can be an issue in areas with poor connectivity.

Analysis of OpenPhone

Overall verdict

  • OpenPhone is generally regarded as a reliable and effective communication tool, especially for startups, small to medium-sized businesses, and remote teams looking for an easy-to-use VoIP solution with robust features.

Why this product is good

  • OpenPhone is considered a good option for businesses and individuals seeking a modern VoIP service due to its user-friendly interface, integration capabilities with tools like Slack and HubSpot, and its ability to provide multiple phone numbers for various team members or projects. It also offers competitive pricing and flexible plans that can scale with a business's needs.

Recommended for

  • Startups and small businesses
  • Remote teams needing seamless communication
  • Individuals or teams that require multiple business phone numbers
  • Businesses seeking integration with CRM and productivity tools

800.com videos

800.com Review: Love my number and working with them!

OpenPhone videos

OpenPhone

More videos:

  • Tutorial - How to get a business phone number on OpenPhone app
  • Review - OpenPhone Web App Overview

Category Popularity

0-100% (relative to 800.com and OpenPhone)
Call Tracking And Analytics
Communication
5 5%
95% 95
Enterprise Communication
0 0%
100% 100
Call Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 800.com and OpenPhone

800.com Reviews

We have no reviews of 800.com yet.
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OpenPhone Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Easy to use, and just what we needed!

    I needed a 1800 number for my business, and paying for a second phone line and getting a second phone is overpriced for what I needed. for 10 bucks a month, OpenPhone allows me to have a 1800 number right on my own cell phone through their app. So my personal calls don't get mixed up with my business calls. The app is easy to use, has a voicemail feature, and call forwarding for when I'm out and don't want to use data.

    👍 Pros:    Easy to use|Cost effective

Social recommendations and mentions

Based on our record, OpenPhone seems to be a lot more popular than 800.com. While we know about 11 links to OpenPhone, we've tracked only 1 mention of 800.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

800.com mentions (1)

  • Illegal desi call centres behind $10 billion loss to Americans in 2022
    I use 800.com, T-mobile, and 8x8 for phone services. I was able to do this on all of them although the T-mobile took a lot of waiting on hold until they found someone to do it. Source: over 2 years ago

OpenPhone mentions (11)

  • Near a Cheap Alternative to PublicMobile
    I usually use VOIP with openphone.com and use her phone when I am on the go... But now need a phone for something simple and was looking to sign up with Public mobile for the $15 / month my wife had, but NOW ITS GONE!!! Dang those bastards. Source: about 2 years ago
  • Need a permanent USA virtual phone number or virtual simcard capable of receiving sms when connected to DATA and/or WIFI. As cheap as possible.
    Google voice is free! If you need something with a little more power. Voip.ms, sipharmony.com, and openphone.com. Source: almost 3 years ago
  • Favorite VOIP service?
    Hey – I'm one of the founders at OpenPhone so obviously biased here. I'm confident OpenPhone is the superior product and experience in every way. Would be happy to talk to you about it directly and show you a demo. Feel free to book a demo here or you can email me - dk at openphone.co. Source: over 3 years ago
  • Google Voice alternatives. Recommendations PLEASE
    Oh no, the latest MacOS app is actually supposed to be much better than the web app. If you recall any issues you had specifically, please send me a note to dk @ openphone.co. Source: over 3 years ago
  • Trying to move from Grasshopper
    Let me know if you'd be up for it. I'm dk at openphone.co. Source: over 3 years ago
View more

What are some alternatives?

When comparing 800.com and OpenPhone, you can also consider the following products

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

KrispCall - AI Powered Phone App For Modern Businesses

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

CallHippo - Easy to use Phone System with World-Class Support