360 SMS App
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360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews.
The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbotsโdirectly within Salesforce records. With AI and AI agents supporting every stage of the customer journey, teams can create meaningful conversations, elevate engagement strategies, generate more business, and convert more effortlessly.
Teams can send and receive messages across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and moreโwithout switching tools or losing context. Every interaction is automatically logged against Leads, Contacts, and custom objects, giving teams a complete and connected view of customer communication.
360 SMS supports both no-code automation for quick setups and advanced Salesforce automation using Flows, APIs, and integrations for scalable use cases. AI-powered capabilities help teams work smarter with real-time language translation, AI-suggested replies, message refinement, template quality scoring, conversation summaries, and next-action recommendations.
Built-in compliance tools help manage opt-ins and opt-outs intelligently, support selective consent, and adapt to future regulations using custom fields. AI chatbots further automate engagement by answering FAQs, qualifying leads, scheduling meetings, and routing conversations when human attention is needed.
Used by sales, marketing, service, education, healthcare, financial services, and more, 360 SMS modernizes Salesforce digital engagementโmaking conversations faster, smarter, and more impactful across every channel.
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360 SMS App's answer
360 SMS is unique because itโs fully Salesforce-native and built to elevate digital engagement across 15+ channels, not just sending messages. It brings multichannel messaging, AI-powered automation, and AI agents together in one placeโso teams can manage conversations, campaigns, and follow-ups to drive more engagement, leads and conversions.
360 SMS App's answer
Because 360 SMS is built for complete digital engagement, not just message sending. It supports 15+ channels, enables multi-channel drip campaigns, and includes out-of-the-box AI chatbots and AI agents that automate conversations, follow-ups, and engagement across the customer journey.
Teams operate from a unified messaging console inside Salesforce, keeping every conversation, reply, and action connected. With no-code automation, advanced Salesforce automation options, and AI-powered assistance, 360 SMS helps teams engage faster, smarter, and at scaleโwithout switching tools or adding complexity.
360 SMS App's answer
B2B teams across industries often struggle to manage conversations across multiple channels while keeping data, context, and compliance intact. 360 SMS is built for sales, marketing, service, education, healthcare, finance, and operations teams using Salesforce or Zoho. It works across industries and helps teams handle high volumes, automate follow-ups, and deliver connected, AI-assisted digital engagementโwithout switching tools or adding complexity.
360 SMS App's answer
360 SMS was created to solve a simple problem: messaging inside Salesforce shouldnโt feel fragmented or outdated. Over the last decade, it has evolved into a trusted, AI-powered digital engagement platform used by 60k+ users worldwideโhelping teams have faster, smarter, and more meaningful conversations across every channel.
Based on our record, 360 SMS App seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Please visit the site: https://360smsapp.com/. Source: about 3 years ago
Therefore, using a Salesforce messaging platform, you can automate payment reminders to keep customers informed about the due date. This will help you improve payment collections and help your customers to pay their dues on time. Source: about 3 years ago
You can simplify the documentation process and manage it better and faster. And apart from documentation, you can use Salesforce SMS automation for various other operations to speed up business operations and reduce expenses. Source: about 3 years ago
360smsapp - salesforce sms marketing app. Source: almost 4 years ago
Salesforce text messaging provides users with numerous ways to text customers at an appropriate time and strengthen their bond with them. All you need is to understand the right time to engage with customers to earn their loyalty. Source: almost 4 years ago
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