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360 SMS App

AI-powered, Salesforce-native Messaging to Drive Smarter Digital Engagement Across 15+ Channels .

360 SMS App is a fully Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ communication channels. Trusted by 60k+ users across 100+ countries, 360 SMS has been helping businesses connect better for over a decade, with a 4.98/5 AppExchange rating backed by 1,200+ reviews.

The app enables businesses to manage one-on-one conversations, bulk messaging, automated drips, surveys, and AI chatbots—directly within Salesforce records. With AI and AI agents supporting every stage of the customer journey, teams can create meaningful conversations, elevate engagement strategies, generate more business, and convert more effortlessly.

Teams can send and receive messages across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more—without switching tools or losing context. Every interaction is automatically logged against Leads, Contacts, and custom objects, giving teams a complete and connected view of customer communication.

360 SMS supports both no-code automation for quick setups and advanced Salesforce automation using Flows, APIs, and integrations for scalable use cases. AI-powered capabilities help teams work smarter with real-time language translation, AI-suggested replies, message refinement, template quality scoring, conversation summaries, and next-action recommendations.

Built-in compliance tools help manage opt-ins and opt-outs intelligently, support selective consent, and adapt to future regulations using custom fields. AI chatbots further automate engagement by answering FAQs, qualifying leads, scheduling meetings, and routing conversations when human attention is needed.

Used by sales, marketing, service, education, healthcare, financial services, and more, 360 SMS modernizes Salesforce digital engagement—making conversations faster, smarter, and more impactful across every channel.

A startup from Orange County, the United States that is founded by Siddharth Sehgal, Pooja Singhal.

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Pricing:

Paid
Free Trial
$7.0 (Starting at $7 USD/user/month)

Platforms:

Salesforce

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360 SMS App Reviews and Details

This page is designed to help you find out whether 360 SMS App is good and if it is the right choice for you.

#Salesforce App #SMS Marketing #Messaging App #Communication

Screenshots and images

AI- Driven Communication //
2026-04-17
Omnichannel Engagement //
2026-04-17
Custom Workflows //
2026-04-17
Compliance Management //
2026-04-17
Multichannel Drip Campaigns //
2026-04-17
Top Rated SMS App //
2026-04-17

Features & Specs

Multichannel Drip Campaigns

Run a single drip campaign across multiple channels at once. Reach customers on their preferred, follow up at the right moment, and keep conversations moving without manual effort.
AI-Powered Messaging & AI Agents

Let AI do the heavy lifting. From smart replies and language translation to conversation insights and chatbots, AI helps your teams respond faster, stay relevant, and drive better outcomes.
15+ Messaging Channels

Connect and engage with customers wherever they are—SMS, WhatsApp, Facebook Messenger, WeChat, LINE, and more—all from Salesforce. No tool switching. No missed conversations.

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<a href='https://www.saashub.com/360-sms-app?utm_source=badge&utm_campaign=badge&utm_content=360-sms-app&badge_variant=color&badge_kind=approved' target='_blank'><img src="https://cdn-b.saashub.com/img/badges/approved-color.png?v=1" alt="360 SMS App badge" style="max-width: 150px;"/></a>

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Questions & Answers

As answered by people managing 360 SMS App.

What makes 360 SMS App unique?

360 SMS is unique because it’s fully Salesforce-native and built to elevate digital engagement across 15+ channels, not just sending messages. It brings multichannel messaging, AI-powered automation, and AI agents together in one place—so teams can manage conversations, campaigns, and follow-ups to drive more engagement, leads and conversions.
Why should a person choose 360 SMS App over its competitors?

Because 360 SMS is built for complete digital engagement, not just message sending. It supports 15+ channels, enables multi-channel drip campaigns, and includes out-of-the-box AI chatbots and AI agents that automate conversations, follow-ups, and engagement across the customer journey.

Teams operate from a unified messaging console inside Salesforce, keeping every conversation, reply, and action connected. With no-code automation, advanced Salesforce automation options, and AI-powered assistance, 360 SMS helps teams engage faster, smarter, and at scale—without switching tools or adding complexity.
How would you describe the primary audience of 360 SMS App?

B2B teams across industries often struggle to manage conversations across multiple channels while keeping data, context, and compliance intact. 360 SMS is built for sales, marketing, service, education, healthcare, finance, and operations teams using Salesforce or Zoho. It works across industries and helps teams handle high volumes, automate follow-ups, and deliver connected, AI-assisted digital engagement—without switching tools or adding complexity.
What's the story behind 360 SMS App?

360 SMS was created to solve a simple problem: messaging inside Salesforce shouldn’t feel fragmented or outdated. Over the last decade, it has evolved into a trusted, AI-powered digital engagement platform used by 60k+ users worldwide—helping teams have faster, smarter, and more meaningful conversations across every channel.

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The 360 SMS App In-A-Nutshell | Feature Overview

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Public traffic stats of 360 SMS App

Check the traffic stats of 360 SMS App on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Domain Rating (DR)

Check the "Domain Rating" of 360 SMS App on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of 360 SMS App's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Domain Authority (DA)

Check the "Domain Authority" of 360 SMS App on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
Public opinion on Reddit

The latest comments about 360 SMS App on Reddit. This can help you find out how popualr the product is and what people think about it.

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about 360 SMS App and what they use it for.

Salesforce Platform App Builder Credential
Please visit the site: https://360smsapp.com/. Source: about 3 years ago
Drive Time-Sensitive Actions Timely with these Text Reminders
Therefore, using a Salesforce messaging platform, you can automate payment reminders to keep customers informed about the due date. This will help you improve payment collections and help your customers to pay their dues on time. Source: about 3 years ago
How to Send a Pdf via Text? Here’s How To Do This
You can simplify the documentation process and manage it better and faster. And apart from documentation, you can use Salesforce SMS automation for various other operations to speed up business operations and reduce expenses. Source: about 3 years ago
360SmsApp | Contest Alert
360smsapp - salesforce sms marketing app. Source: almost 4 years ago
Need Loyal Customers for Your Business? You can't afford to Miss these Types of Salesforce Messages
Salesforce text messaging provides users with numerous ways to text customers at an appropriate time and strengthen their bond with them. All you need is to understand the right time to engage with customers to earn their loyalty. Source: almost 4 years ago
SMS Integration With Salesforce
360 SMS is natively built on the Salesforce platform, this powerful App empowers the user to communicate effectively with Customers, Prospects and Business Partners across the globe through Single/ Bulk SMS/ MMS. Source: about 4 years ago

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Is 360 SMS App good? This is an informative page that will help you find out. Moreover, you can review and discuss 360 SMS App here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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