Software Alternatives, Accelerators & Startups

1Password VS LiveAgent

Compare 1Password VS LiveAgent and see what are their differences

1Password logo 1Password

1Password can create strong, unique passwords for you, remember them, and restore them, all directly in your web browser.
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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • 1Password Landing page
    Landing page //
    2024-05-06
  • 1Password Homepage Features
    Homepage Features //
    2024-05-09
  • 1Password Pricing
    Pricing //
    2024-05-09
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

1Password

$ Details
paid Free Trial $36.0 / Annually
Platforms
-
Release Date
2005 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Dave Teare
Employees
100 - 249

1Password features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

1Password videos

1Password Password Manager Review

More videos:

  • Review - 1Password vs LastPass Password Manager Review
  • Review - 1Password Review, Making the Switch from LastPass
  • Tutorial - 1Password Review & Tutorial 2024 | Learn to use 1Password
  • Tutorial - 1Password REVIEW and TUTORIAL 2023 | Learn to use 1Password!
  • Review - 1Password Review | My thoughts after 1 year of use (PROS vs CONS)

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to 1Password and LiveAgent)
Password Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing 1Password and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using 1Password and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare 1Password and LiveAgent

1Password Reviews

5 Best Password Managers for Teams (2024)
1Password is a versatile password manager suitable for individuals, families, and businesses of all sizes. It offers fast and secure access to your vault using PIN and biometric unlock options. With Watchtower, it scans and alerts users about compromised passwords.
Top 10 Best Password Managers [NEW 2023 Rankings]
Price: It offers two pricing plans for personal use i.e. 1Password ($2.99/month) and 1Password Families ($4.99/month).
9 Best KeePass Alternatives
1Password ($35.88/year) is a popular password manager that lacks a few of the more advanced features offered by the leading apps. Like Dashlane and LastPass, it provides a comprehensive password auditing feature.
Best KeePass Alternatives (Better Password Managers)
1Password is the best closed-source password manager for most users. Its Premium Personal plan costs only $2.99 a month.For such a low price, it offers two-factor authentication, a 365-day deleted item recovery, country restrictions, and 24/7 email support. 1Password secures your digital wallet information with the leading 256-bit AES encryption algorithm.
The Best 2FA Apps 2021: Locking Down Your Online Accounts
Although it’s becoming less common, security questions still show up as a strange form of 2FA. We always recommend lying on these questions, then jotting down your response in a password manager like 1Password (read our 1Password review). Between social media and other online services, it’s usually not hard for an attacker to figure out the answers to your security...

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, 1Password seems to be more popular. It has been mentiond 119 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

1Password mentions (119)

  • Online Safety: A Guide to Protecting Yourself
    While not every site has adopted passwordless logins, a better way to secure your accounts that still use passwords is by using a password manager like Bitwarden or 1Password. They help you create strong, unique passwords and remember them easily. Most password managers come with autofill features that make it easy to use across devices. - Source: dev.to / 21 days ago
  • Sponsoring the Rust-based Rocket Web framework
    At the bottom of the Rocket web site there are a few sponsors listed Kindness.ai, ohne Makler, 1Password, Signal Insight, and Edwin Olback. There are more sponsors on GitHub sponsors page. - Source: dev.to / about 1 month ago
  • Ask HN: What software sparks joy when using?
    In no particular order: Prologue [0] - iOS Audiobook player, used Plex as a media source Overcast [1] - iOS Podcast player CleanShotX [2] - macOS screenshot/video/gif capture with annotation Drafts [3] - iOS/macOS note taking tool Paprika [4] - Cross platform recipe app YNAB [5] - "You Need A Budget" - web/mobile budgeting app 1Password [6] - Cross platform password manager Carrot Weather [7] - iOS weather app... - Source: Hacker News / about 2 months ago
  • What are some dangers that can happen if I’ve chosen not to enable 2fa on certain accounts
    I would also recommend the use of a password manager such as Proton Pass, BitWarden or 1Password if your looking for a more premium solution. Source: 6 months ago
  • 25 Best Productivity Apps: 2023 Review Guide
    Passwords are the first line of defense for protecting your digital information and your accounts. Weak or easy-to-guess passwords are often all it takes for nefarious actors to gain access to things they shouldn't. Even so, generating and remembering all these strong passwords can be a pain, and forgetting and resetting your passwords is also one of the least fun (not to mention time-consuming) activities we all... - Source: dev.to / 9 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing 1Password and LiveAgent, you can also consider the following products

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

KeePass - KeePass is an open source password manager. Passwords can be stored in highly-encrypted databases, which can be unlocked with one master password or key file.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

bitwarden - Bitwarden is a free and open source password management solution for individuals, teams, and business organizations.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.