CloseReply is an AI agent that auto-replies to every email and SMS lead within 60 seconds, 24 hours a day. It qualifies leads and keeps the conversation going while the business owner sleeps, then sends automatic follow-ups if a lead goes quiet for 24 hours. The Email Agent connects to Gmail, reads inbound leads, and replies in the business's own voice from the real Gmail address. The SMS Agent works with an existing Twilio number to handle inbound texts and maintain full conversation history. Built specifically for local service businesses that lose jobs to slow response times โ HVAC, plumbing, real estate, dental, law firms, and similar trades where a missed after-hours lead often means a lost customer. Plans start at $149/month with a 7-day free trial and no credit card required.
A startup from India that is founded by Sagar Sethi.
Listed in
Email Agent
Connects to Gmail, replies to every inbound lead in under 60 seconds from your real Gmail address
SMS Agent
Works with your existing Twilio number, handles inbound texts, maintains full conversation history
Conversation memory
Remembers past conversations with the same customer, so replies feel personal, not robotic
Smart Escalation
Alerts you via SMS instantly when AI can't handle a complex issue โ legal threat, payment dispute, emergency
Auto Follow-Up
Automatically sends a follow-up if a lead doesn't reply within 24 hours
Sentiment Detection
Detects angry, urgent, or confused emails and adjusts tone / flags priority automatically
Node.js/Express backend, Gmail OAuth for email integration, Twilio for SMS, hosted on Render.
CloseReply replies from your actual Gmail address, not a separate inbox or widget, so customers can't tell an AI answered. It responds within 60 seconds instead of hours, remembers past conversations with each customer, and escalates only when a human is genuinely needed โ legal threats, payment disputes, emergencies.
Podium, Birdeye, and Weave are broad messaging/reputation platforms built for many use cases. CloseReply does one thing โ instant AI reply to email and SMS leads โ and connects directly to your existing Gmail and Twilio number instead of requiring a new inbox or number.
Local service businesses that lose jobs to slow response times: HVAC, plumbing, real estate, dental, law firms, car dealerships, gyms, and mortgage brokers.
CloseReply exists because local service businesses lose real revenue to slow lead response โ a missed email at 9pm or an unanswered text on a weekend often means the customer just moves to the next business that replies first. CloseReply was built to close that gap: an AI agent that replies within 60 seconds, any hour, from the business's own Gmail and phone number, so no lead goes cold waiting for a human to get back to a desk.
Mike Torres โ HVAC Business Owner, Texas Rachel Kim โ Family Law Attorney, California David Osei โ Real Estate Agent, Florida
I don't have reliable, verified information about CloseReply (closereply.com) to assess its quality, features, or reputation. I'd recommend researching independent reviews, checking user testimonials, verifying company legitimacy, and possibly testing any free trial before committing.
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Check the traffic stats of CloseReply on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of CloseReply on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of CloseReply's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of CloseReply on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
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