Call Center for Skype Alternatives

Get the DMG Consulting report reprint on cloud contact centers.

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

The platform for exceptional customer service at scale.

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As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Contact Center Operations

Know who is calling and how they found you. Maximize the return on your advertising.

UJET brings joy to customer support by helping companies resolve problems faster.

A self-service, cloud-based call center 📞

Open Source

Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

freemium $15.99 / Monthly (Pro - Great for Small Teams)

Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

Five9 provides cloud-based call center software for sales, marketing and support.

Avaya Aura is an enterprise collaboration software.

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

The most intuitive platform to manage projects and teamwork

Visit website paid Free Trial $14.0 / Monthly (per seat)