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Call Center for Skype VS NICE inContact

Compare Call Center for Skype VS NICE inContact and see what are their differences

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Call Center for Skype logo Call Center for Skype

Contact Center Operations

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Call Center for Skype Landing page
    Landing page //
    2022-12-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Call Center for Skype videos

No Call Center for Skype videos yet. You could help us improve this page by suggesting one.

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Call Center for Skype and NICE inContact)

Call Center for Skype

NICE inContact

Enterprise Communication
6 6%
Enterprise Communication
94% 94
Communication
3 3%
Communication
97% 97
Phone System
100 100%
Phone System
0% 0
Customer Support
5 5%
Customer Support
95% 95

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Call Center for Skype and NICE inContact

Call Center for Skype Reviews

We have no reviews of Call Center for Skype yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Call Center for Skype and NICE inContact, you can also consider the following products

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys Engage - Contact Center Operations

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

UJET - UJET brings joy to customer support by helping companies resolve problems faster.

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