Best Customer Interaction Products in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Key Pipedrive features:

User-Friendly Interface Pipeline Management Customization Options Integration Capabilities

Visit website paid Free Trial $14.0 / Monthly (Essential package)

ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Key ManyChat features:

Ease of Use Multi-Channel Support Automation & Customization Analytics & Reporting

Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Key Chatfuel features:

Ease of Use Integration Capabilities No Coding Required Free Plan Available

Easy to use chatbot platform for business.

Key ChatBot features:

Ease of Use Integration Capabilities AI and Natural Language Processing Analytics and Reporting

paid Free Trial $50.0 / Monthly

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements. .

Key Landbot features:

User-Friendly Interface Customization Options No-Code Platform Multi-Platform Integration

Open Source freemium €30.0 / Monthly

TARS enables users to create chatbots that replaces regular old webforms.

Key Tars features:

User-Friendly Interface Quick Deployment Customizability Multiple Integration Options

Better social media keyword alerts.

Key Syften features:

Real-time Monitoring Customizable Alerts Ease of Use Comprehensive Coverage

freemium $8.29 / Monthly

Conversational UX Platform. (ex API.ai).

Key Dialogflow features:

Ease of Use Integrations Natural Language Processing Pre-built Agents

Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

Key Botsify features:

User-Friendly Interface Multiple Platform Support Integrations Multilingual Capabilities

#1 AI Platform for Hyperlocal Marketing® .

Key Birdeye features:

Social Online Payments Text Messaging Review Management

Open Source paid Free Trial $299.0 / Monthly

Software that generates new customer reviews, engages your customers and lets you listen and...

Key ReviewTrackers features:

Comprehensive Review Management Review Generation Analytics and Reporting Automated Alerts and Notifications

Watson Assistant is an AI assistant for business.

Key IBM Watson Assistant features:

Ease of Use Integration Capabilities Natural Language Understanding Flexibility and Customization

Reputation VIP provides proprietary technology "Digital Fortress" to improve and protect online reputation on search engines.

Key Reputation VIP features:

Comprehensive Service Offering Privacy and Data Protection Expertise in Digital Reputation Proprietary Technologies