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A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.
#Employee Scheduling #Customer Support #Predictive Analytics 1 social mentions
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Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.Pricing:
- Paid
- Free Trial
- $15.0 / Monthly (Professional version (user/month))
#Workforce Management #Employee Scheduling #Employee Performance Management
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NOTE: Teleopti WFM has been discontinued.Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.
#Employee Scheduling #Customer Service #Customer Support
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98% faster access to manually collected data
#Employee Scheduling #Workforce Management #Customer Service
Product categories
Summary
The top products on this list are Assembled.com, Tymeshift, and Teleopti WFM.
All products here are categorized as:
Systems for managing and optimizing staff scheduling, allocation, and productivity.
Software for analyzing current and historical data to make predictions about future events.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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