Best Customer Experience Management Products in 2025

Customer Success for the New Enterprise.

Key Gainsight features:

Comprehensive Customer Success Platform Integration Capabilities Advanced Analytics Automation Features

Built for teams that move fast — Backlog is the all-in-one project management solution with exactly what you need, and nothing you don’t.

Key Backlog features:

Comprehensive Project Management Integrated Bug Tracking Collaboration Tools Customizable Workflow

Try for free freemium $35.0 / Monthly (For growing teams, up to 30 users, 5 projects, 1 GB storage.)

Own the journey. Guide the experience. Unleash the benefits.

Key OvationCXM features:

Comprehensive Customer Journey Management Integration Capabilities User-Friendly Interface Real-Time Analytics

paid $1499.0 / Monthly (Modular)

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Key Churnzero features:

Customer Success Real-time Data Integration Automation

Market Leader provides innovative online technology and marketing solutions for real estate professionals.

Key Market Leader features:

Lead Generation CRM Integration Automated Marketing Customizable Websites

IXACT Contact offers real estate CRM Software and Marketing Automation all in one integrated solution. Explore the best CRM for realtors. Try it free!

Key IXACT Contact Real Estate CRM features:

Ease of Use Integrated Email Marketing Contact Management Drip Email Campaigns

Totango is a Customer Success Software Platform.

Key Totango features:

User-Friendly Interface Comprehensive Customer Success Features Customizable Dashboards and Reports Integration Capabilities

FOR ALL NAR MEMBERS. Get a FREE agent website through the REALTOR Benefits® Program with Placester's NAR Edition. Create your website. Build an online foundation for your business. with a NAR Edition website from Placester.

Key Placester features:

Ease of Use Integrated CRM MLS Integration SEO and Marketing Tools

kvCORE is an online platform that helps the real estate businesses to run their entire enterprise through a single platform.

Key kvCORE features:

Comprehensive CRM Marketing Automation Lead Generation Integration Capabilities

Real Geeks offers Facebook marketing tool for real estate agents and Realtors.

Key Real Geeks features:

Lead Generation Tools Integrated CRM Responsive Design IDX Integration

Customer success has changed. Meet the modern Customer Platform! .

Key Planhat features:

User-Friendly Interface Comprehensive Customer Success Tracking Customizable Dashboards Data Integration Capabilities

The PAQATO After-Sales E-Commerce Solution is the growth driver that makes online stores successful for tomorrow. .

Key PAQATO features:

track & trace page Shipping communication Shipment controlling Return portal

paid €349.0 / Monthly

Reduce churn and increase revenue with the true customer success management platform.

Key ClientSuccess features:

User-Friendly Interface Customer Health Scoring Integration Capabilities Customer Insights

Z Buyer offers marketing solutions for home sellers, buyers, and real estate professionals.

Key Z Buyer features:

Targeted Leads Exclusive Leads User-Friendly Platform Automated Lead Notifications