Software Alternatives, Accelerators & Startups

Top 9 Help Desk Products in Development

The best Help Desk Products within the Development category - based on our collection of reviews & verified products.

Zendesk Support Suite SummitAI IT Management Suite Microsoft System Center CloudTask Desk ControlUp Real-time Gladly Solvvy LAN Desk Management Suite

Summary

The top products on this list are Zendesk Support Suite, SummitAI IT Management Suite, and Microsoft System Center. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Tools and environments used for software and application development. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Zendesk Support Suite is a tool that solves and emerges multiple tasks in one place.

    #Help Desk #Customer Support #Online Services

  2. SummitAI IT Management Suite enables businesses to offer unmatched and superior Customer Experience.

    #DevOps Tools #Continuous Deployment #Continuous Integration

  3. Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

    #Log Management #Performance Monitoring #Monitoring Tools

  4. NOTE: CloudTask has been discontinued.
    Win and Retain More Business. CloudTask provides teams of outsourced sales, outsourced customer success and outsourced customer support experts.

    #Marketing Platform #Lead Generation #Business & Commerce

  5. 5
    NOTE: Desk has been discontinued.
    An award-winning & beloved desktop publishing client, exclusively for OS X.

    #Customer Service #Help Desk #Note Taking

  6. ControlUp Real-time is a powerful solution that provides seamless, useful dashboards to identify and solve problems encountered in virtual desktops and applications of users.

    #Log Management #Testing #Monitoring Tools

  7. 7
    Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

    #Live Chat #Customer Support #Tool

  8. 8
    Highly intelligent customer support self-service solution via AI/ML/NLP science

    #Live Chat #Customer Service #Customer Support 3 social mentions

  9. LAN Desk Management Suite is a new kind of IT infrastructure and IT information management system that aim to modernize the IT environment of business.

    #CRM #Help Desk #Customer Support

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