Top 9 Cloud Contact Center Products in Customer Support

The best Cloud Contact Center Products within the Customer Support category - based on our collection of reviews & verified products.

Product categories

CRM Call Center Software Cloud Contact Center Communication Customer Service Customer Support Enterprise Communication Live Chat Online Meetings Phone Numbers Phone System VoIP

Summary

The top products on this list are RingCentral, Aircall, and Dialpad. All products here are categorized as: Cloud Contact Center. Platforms for managing customer inquiries and support tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

RingCentral Landing Page
1

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
Aircall Landing Page

2

Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

#Communication #Enterprise Communication #Call Center Software 3 social mentions
Dialpad Landing Page

3

Dialpad

Switch is a cloud-based phone system built for Google Apps users.

#Communication #Enterprise Communication #VoIP
Five9 Landing Page

4

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

#Communication #Enterprise Communication #VoIP 1 social mentions
CloudTalk Landing Page
5

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
#Communication #Enterprise Communication #Call Center Software
Talkdesk Landing Page

6

Talkdesk

NOTE: Talkdesk has been discontinued.

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

#Communication #Enterprise Communication #Call Center Software
Genesys Cloud Landing Page

7

Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

#Communication #Enterprise Communication #Customer Support
8x8 Cloud Contact Center Landing Page

8

8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

#Communication #Enterprise Communication #VoIP
Exotel Landing Page

9

Exotel

NOTE: Exotel has been discontinued.

Exotel is a powerful, feature-rich business phone system that offers features like Smart IVR for your business.

#Customer Support #Live Chat #Customer Service

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Related categories

📡 Communication 🏢 Enterprise Communication 📞 VoIP 📞 Call Center Software 📞 Phone System

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!