Best Customer Retention Products in 2025

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Key Churnzero features:

Customer Success Real-time Data Integration Automation

Built for teams that move fast — Backlog is the all-in-one project management solution with exactly what you need, and nothing you don’t.

Key Backlog features:

Comprehensive Project Management Integrated Bug Tracking Collaboration Tools Customizable Workflow

Try for free freemium $35.0 / Monthly (For growing teams, up to 30 users, 5 projects, 1 GB storage.)

The only platform that fixes every type of churn for you.

Key ChurnKey features:

Cancel Flows Failed Payment Recovery Churn Prediction A/B Testing

freemium $99.0 / Monthly

Totango is a Customer Success Software Platform.

Key Totango features:

User-Friendly Interface Comprehensive Customer Success Features Customizable Dashboards and Reports Integration Capabilities

Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

Key ChurnBuster features:

Automated Dunning Process Integration Capabilities Customer Communication Analytics and Reporting

Churn solution that turns your customers right around.

Key Churn Solution features:

Data Analysis Custom Cancellation Flows Management Customer Feedback

freemium $49.0 / Monthly

Reduce SaaS churn.

Key Raaft features:

Cancel Flows Offboarding Product Feedback

freemium

LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide.

Key LoyaltyLion features:

Customizability Integration Analytics and Insights Customer Engagement

Grow Revenue, Reduce Customer Churn, Retain Customers. Reward-driven customer loyalty & retention programmes, partner marketing platform and referral programmes.

Key Propello features:

User-Friendly Interface Scalability Comprehensive Analytics Integration Capabilities

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Evolvoom is an AI-powered retention system for e-commerce and dropshipping brands. Recover carts, boost LTV, and re-engage customers with smart follow-ups—no flows, no manual setup.

Key Evolvoom.io features:

Conversational AI Drag-and-Drop AI Logic Builder Built-in CRM

paid Free Trial $98.0 / Monthly

Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.

Key Klaviyo features:

Integrations Advanced Segmentation Customizable Templates Detailed Analytics

White Label Loyalty is an enterprise loyalty platform that offers simple solutions for complex needs to businesses struggling with customer loyalty, retention and engagement.

Key White Label Loyalty features:

Customizability Brand Consistency Data Insights Scalability

What if you could power real-time product experiences with the analytical horsepower of a data warehouse?

RapidMule helps businesses design gamified loyalty programs that drive engagement, boost retention, and unlock powerful customer insights.

freemium $99.0 / Monthly (10.000 monthly API requests, Data retention for 1 month)