Top 9 Web Analytics in Customer Experience

Product categories

AI Customer Experience Customer Journey Customer Service Heatmaps Marketing Platform NLP And Text Analytics Personas Text Analytics Usability Usability Testing User Experience

Summary

The top products on this list are Deep-Talk.ai, Smaply, and Custellence. All products here are categorized as: Tools for analyzing web traffic and user interactions on websites. Customer Experience. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Deep-Talk.ai Landing Page
1

Deep-Talk.ai

Deep Talk is the easiest way to turn customer and employee feedback into analytics and actionable data.
Pricing:
- Freemium
- Free Trial
- $99.0 / Monthly (Up to 3000 rows of data )
#Customer Service #NLP And Text Analytics #Text Analytics
Smaply Landing Page
2

Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
Pricing:
- Freemium
- €19.0 / Monthly (Basic plan, billed monthly per user)
#Customer Journey #Marketing Platform #Personas
Custellence Landing Page
3

Custellence

Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness
Pricing:
- Freemium
- Free Trial
- $30.0 / Monthly (Professional Plan, per seat pricing)
#Customer Journey #Customer Experience #Marketing Platform
TryMyUI Landing Page

4

TryMyUI

TryMyUI enables organizations to crowdsource the usability testing of their UI's.

#Usability #Usability Testing #User Experience 2 social mentions
Pointillist Landing Page

5

Pointillist

Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

#Customer Journey #Marketing Platform #Personas
JourneyLabs Landing Page

6

JourneyLabs

JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.

#Customer Journey #Marketing Platform #Personas
Touchpoint Dashboard Landing Page

7

Touchpoint Dashboard

Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

#Customer Journey #Marketing Platform #Personas
CEMantica Landing Page

8

CEM

CEMantica

CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

#Customer Journey #Marketing Platform #Personas
Quadient Customer Journey Mapping Landing Page

9

Quadient Customer Journey Mapping

NOTE: Quadient Customer Journey Mapping has been discontinued.

Quadient Customer Journey Mapping is a software that allows users to understand the experience and the movement of customers on their platform.

#Customer Journey #Marketing Platform #Personas

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Related categories

📂 Customer Journey 📢 Marketing Platform 📂 Personas 🤝 Customer Service 👥 Usability

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