Best Business Communication Products in 2025

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

No-code chatbot builder for WhatsApp Business.

Key WATI features:

WhatsApp Integration Automation Multi-Agent Support Template Messages

Send a free fax online instantly. No fax machines, no signups, no software download required.

Key FreeFax.Pro features:

Completely Free Instant Fax Free Fax from Computer or Phone

free

Over 11 million people use eFax every day for their fax communications.

Key eFax features:

Convenience Document Management Environmental Benefit Integration

ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Key ManyChat features:

Ease of Use Multi-Channel Support Automation & Customization Analytics & Reporting

Worktual is a smart AI chatbot and virtual assistant platform that streamlines customer support, boosts lead generation, and enhances engagement for businesses of all sizes.

Free Trial

Seamless Conversations, Smarter Connections.

Key lulichat features:

Omnichannel Integration Internal team communication Live chat & customer support

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

GupShup provides a scalable and reliable cloud messaging platform.

Key Gupshup.io features:

Comprehensive Messaging Platform Developer-Friendly Scalability Rich Features

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

IFax is one of the most popular software apps in its category. The app allows you to send a fax directly from your PC, tablet or phone. The software is available for the Windows, Mac, iPhone and iPad platforms... read more.

Key iFax features:

HIPAA Compliance (included for free)

freemium $9.99 / Monthly (200 pages / month)

All-in-one Conversational Business Platform.

freemium

Communicate smarter, Grow faster.

Key Converseai features:

Whatsapp Marketing Whatsapp Shop Whatsapp AI Chatbot