Akia Alternatives & Competitors

AI-powered hotel chatbot and a one-stop platform for all your communication channels to increase customer satisfaction.

Estevano is an AI concierge for hotels. Guests open the hotel's app from the QR code in their room, with nothing to download, or call the hotel. The AI replies in their language, and anything that needs a person reaches the right team as a ticket.

paid

UK virtual numbers that forward to any phone, with recording, voicemail-to-email and prepaid billing. Local, 07 mobile, 0800 and 03 lines from £4.99/mo.

Key LineHQ.co.uk features:

UK virtual numbers AI Call Summaries & Transcripts Call Analytics Dashboard AI Receptionist

Visit website Open Source paid £4.99 / Monthly (No contracts, and free to add team members, not per seat. ) Sponsored

TravelPal is an AI guest messaging and upsell tool for vacation rental property managers using Guesty, at $25 per unit per month. It answers at any hour, in the language the guest writes in, then sells late checkout and early check-in.

Key Ask TravelPal features:

AI-Powered Personalization Time-Saving Convenience Accessible Anytime Conversational Interface

Bell answers guest questions 24/7, handles WhatsApp, looks up reservations, and sends check-in info automatically. Free to try.

Key BunkBell features:

Niche Product Concept Direct-to-Consumer Model Simple Website Design Innovative Design Approach

freemium

Kipsu allows service leaders to leverage texting and other digital conversation channels to deepen their customer relationships in a way never achieved before. Kipsu specializes in hotels, shopping, and healthcare.

Key Kipsu features:

Enhanced Customer Engagement Increase Operational Efficiency Integration Capabilities User-Friendly Interface

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

AI chatbot for customer replies, lead capture, and booking automation across WhatsApp, Instagram, and Telegram.

Key ChatPalBot features:

Channels Lead Capture Booking Support Setup

freemium $20 / Monthly (Starter, 2 bots, 500 msgs/mo)

ALICE is a hotel operations platform that improves staff communication, task management, and guest satisfaction. .

Key ALICE Guest features:

Comprehensive Platform Guest Experience Enhancement Integration Capabilities Mobile Accessibility

Flexkeeping is a hotel staff communication and housekeeping software that automates hotel operations from Housekeeping to Front Office. Enable your staff and departments to digitally connect, communicate & coordinate on another level.

Key Flexkeeping features:

User-Friendly Interface Comprehensive Features Mobile Accessibility Integration Capabilities

Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.

Key Hotello features:

Compact Design Versatility Privacy Sustainability

360HMS Hotel Management Software is a cloud based software that perform multi language & multi currency print outs & remote access to control business.

Key 360HMS features:

Comprehensive Feature Set User-Friendly Interface Customization Options Integration Capabilities

OPERA 5 property management solutions allow hoteliers to orchestrate the many facets of their business—including reservations, loyalty, and sales and catering—to elevate guest service and increase profitability.

Key Oracle OPERA PMS features:

Comprehensive Integration Scalability Real-time Data Access Cloud-Based

Quore is a hospitality operations solution that streamlines workflows so hotels can improve productivity, communication and guest satisfaction.

Key Quore features:

User-Friendly Interface Comprehensive Functionality Customization Mobile Accessibility