Zenstores Reviews and Details

Questions & Answers

1. How would you describe the primary audience of Zenstores?

   UK ecommerce brands that have outgrown their existing shipping process and need automation that covers the entire warehouse flow. Particularly well suited to brands running Shopify with subscription, bundle or pre-order apps, operations shipping internationally who need customs handled automatically, and teams who are looking for a fast, easy to use platform for their team. Onboarding can be done in less than a day.

2. Who are some of the biggest customers of Zenstores?

   • Velcro
   • Purdy & Figg
   • Ben's Cookies
   • Nutrition Geeks
   • SA Brains

3. What's the story behind Zenstores?

   Zenstores was founded in 2014 by ecommerce operators who experienced the problem of scaling order fulfilment first-hand. They ran an ecommerce brand, and the tools they needed to scale dispatch efficiently did not exist in the way they needed them. So they built them.

   The Zenstores platform is built for UK ecommerce businesses dispatching from their own warehouse. It automates carrier selection, shipping label generation, international compliance, and warehouse fulfilment flows, and surfaces the data teams need to measure and increase dispatch capacity as they scale. Zenstores integrates with all major carriers, including Royal Mail, Evri, DPD, FedEx, and DHL, and connects to leading ecommerce platforms and marketplaces including Shopify, WooCommerce, Amazon, eBay, Adobe Commerce and Etsy.

   Over 200 million shipments later, thousands of UK brands now use Zenstores to scale their order fulfilment, from fashion labels to craft breweries, bookshops to bakeries.

   In the UK, 60% of new businesses fail within five years. Most aren't failing for lack of ambition. The brands that build something that lasts are the ones who can efficiently scale order volume without growing the cost base at the same rate. Not a 3PL contract that eats their margin. Not a bigger dispatch team every peak. An operation that runs itself at scale because the foundations are built around automation. That's what Zenstores is for.

4. Why should a person choose Zenstores over its competitors?

   1. Built for UK ecommerce from the ground up: Direct API integrations with every major UK carrier including Royal Mail, DPD, Evri, DHL, FedEx, APC, DX, Yodel and InPost with full service coverage built specifically for UK brands.

   2. Deeper automation than standard shipping tools: A drag-and-drop automation builder that covers the entire warehouse fulfilment flow from delivery estimates and rates at checkout through to carrier routing, order sorting, pick, pack, label printing and dispatch. Every order type automated, subscriptions, bundles, pre-orders, without manual intervention.

   3. Direct integrations, no third-party connectors: Shopify integration is fast, direct and deep, with orders updating in seconds and full support for subscription apps, bundle apps and order editing apps. Other integrations include Amazon, eBay, Etsy, WooCommerce and Adobe Commerce. No third-party connectors required.

   4. Deep international shipping support: DDP shipping services supported with customs documentation generated automatically from product data.

   5. Dedicated UK-based account manager from day one: Every customer gets an account manager who knows UK carriers, UK logistics and ecommerce operations. Not a global support queue, someone who understands your carrier mix and how your business works.