Table of contents
Wide Availability
Xfinity has extensive coverage across the United States, making it accessible for a large number of customers.
Variety of Plans
Xfinity offers a range of plans to suit different needs and budgets, from basic internet to high-speed options with additional features.
Bundling Options
Customers can bundle internet with TV and phone services, often at a discount, providing convenience and potential cost savings.
High-Speed Internet
Xfinity provides high-speed internet options that can accommodate heavy usage, like streaming and gaming, with speeds up to 1 Gbps or more in some areas.
Xfinity Flex
Customers can access streaming content and a voice-activated remote through the Xfinity Flex device, included for free with internet packages.
We have collected here some useful links to help you find out if Xfinity is good.
Check the traffic stats of Xfinity on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Xfinity on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Xfinity's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Xfinity on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Xfinity on Reddit. This can help you find out how popualr the product is and what people think about it.
It seems like power cycling the modem works sometimes but the problem returns and cylcing the power now is not resolving the issue. I have tried deleting cookies for xfinity.com. I have tried clearing cache. I have reset the the computer. I have run "network reset" command in windows. Source: over 2 years ago
Here we are three months in. I have yet to receive a sim card through the mail. I just checked and xfinity.com still tells me my phone is incompatible. I have been charged 3 months of absolutely 0 services rendered, and my town is deemed not profitable enough to have a store where I can go for some actual help. Source: almost 3 years ago
It times out after clicking the "sign in" button on both xfinity.com and the Xfinity app. I have been trying to log in for days to view and pay my bill. I have tried clearing cookies and cache, and have tried on multiple browsers (Firefox, Edge, and Chrome). Source: about 3 years ago
I thought it had something to do with my vpn client. But even with directly trying to resolve xfinity.com it does not. Source: about 3 years ago
No, I am able to get to xfinity.com fine. Source: about 3 years ago
I just set up the gateway in my new place (the same XB7-T I was using at my old place), and while the download speeds are as expected, the upload speeds are now back to the 35-40 Mbps I was getting last year. When I check my plan on xfinity.com, it now explicitly says my upload speed is up to 35 Mbps despite being told that my plan would not change when I moved. Source: about 3 years ago
Although I haven't had that exact experience, when I did get what I assumed was the final pop up on xfinity.com to activate the Premium, it did ask for the email I used in the promo, which would have been my email with xfinity, not peacock. Fortunately it was the same one, but if I had a peacock account with a different email than what xfinity has, I could see you having that issue. It shouldn't matter but of... Source: about 3 years ago
I've been trying to sign in to my xfinity.com account this morning with no luck. Anyone else having problems as well? Source: about 3 years ago
Open an incognito browser window. Goto xfinity.com and don't log in. Scroll down a bit to 'New to Xfinity? Shop deals for new customers' Enter your address and click you're moving there as a new customer. If you can select a 2000 meg download package, your current address can receive the higher uploads. You'll need to rent their XB7 or 8 right now to get the higher uploads. Source: about 3 years ago
I used the lookup tool and can confirm that I am logging in with the primary username. Since I am getting a 503 error when clicking on the link from the article above (https://login.comcast.net/myaccount/userprofile) can you please tell me where I can find auto authentication option, beginning when I first login at xfinity.com (ex: xfinity.com > account & identity > auto authentication preferences, etc)? Or,... Source: over 3 years ago
Thanks for your reply. I am trying to disable to auto-authentication feature that "allows you to bypass sign-in whenever you're watching TV on certain network websites and apps from home." Following the instructions in the linked article above, when I click on the My Account link (https://login.comcast.net/myaccount/userprofile) I get a 503 error on desktop. When I go to xfinity.com and login normally I do not see... Source: over 3 years ago
Just replaced my home gateway (upgrade) and need to return my old one. I go through the whole returns thing on xfinity.com and try to request a UPS label so I don't have to drive two hours to an xfinity store. It always ends up saying my 'equipment details are unavailable' even though the equipment listed in my account are correct including the old, inactive gateway. The so-called assistant is totally... Source: over 3 years ago
Xfinity websites only work if I disable DNSSEC checking for those specific websites (comcast.net, comcast.com, xfinity.net, xfinity.com). Source: over 3 years ago
However, I have been advised elsewhere that globally disabling DNSSEC is a poor choice so I backed those changes out. A bit of google research led me to the bind configuration option "validate-except". Of course, since comcast goes by multiple names I had to add comcast.net, comcast.com, xfinity.net, and xfinity.com to the list of validate-except. With this configuration, I can now access the comcast website.... Source: over 3 years ago
I did some checking and there were several references to this url with varying results (it's part of xfinity.com which I thought would be the case but there were also phising warning about it). Source: over 3 years ago
On a related note...the help articles need a little work. That first link that mentioned surround with the optical cable should also have a disclaimer that the XG1v1 doesn't support surround. Also, in the link that you just sent, it says "To view your equipment information, sign in to xfinity.com" and that link is for https://customer.xfinity.com/#/devices, which gets a 503 error. Source: over 3 years ago
I'm sure you guys get that a lot. I just looked on xfinity.com, acted as if I was moving into my current address and chose the plan I have now (1200 Mbps downloads, which I never experience and 35 up) with "no contract" and it was listed as 90 dollars a month. My statement shows 122 dollars a month and I've had this same plan since November of 2021. (I've had service at this address since September of 2017.) I'm... Source: over 3 years ago
However, it appears that on xfinity.com, the Internet plans are half the price of the provider I have now. I noticed that if you choose xfi complete it says up to 10 times faster upload. But it doesn't tell you WHAT the upload speeds are for any of the packages I can choose from. The plan builder allows me to pick speeds from 200mbps to 1200mbps. Then, when you pick equipment, the 200mbps plan offers a free... Source: over 3 years ago
Yes, my last two replies plus the screenshot of xfinity.com all indicate that I tried to go to xfinity.com. Source: over 3 years ago
Correct, https://www.xfinity.com/support/articles/view-change-wifi-password you can do it via the online portal as well go to xfinity.com login, click on internet and then view or edit wifi settings. Source: over 3 years ago
Good to know. I like Verizon a little more than Comcast. Right now Verizon's web site is way better than xfinity.com. Xfinity keeps asking for your password in the same browser session despite saying keep me signed in and also repeatedly ignores the remember this device for 2FA. Happens on multiple devices and others have complained about it in the Xfinity community forums. Source: over 3 years ago
Xfinity, a prominent name in telecommunications and digital services, operates under Comcast Corporation, providing a variety of services including internet, cable, and mobile plans. This assessment draws from numerous customer interactions across multiple forums, reflecting a spectrum of user experiences and perceptions. The overall sentiment is mixed, with significant criticism revolving around customer service issues, technical glitches, and service reliability, balanced somewhat by competitive service offerings.
Technical and Access Problems: A recurring complaint highlights users' difficulty accessing Xfinity's website and applications. Multiple users report receiving timeout errors and 503 errors, preventing them from signing in to manage their accounts or pay bills. Technical complications also extend to DNS resolution issues, with specific criticism aimed at the need to modify DNS settings to access Xfinity sites effectively.
Customer Service Challenges: Thereโs palpable frustration regarding customer service. Users recount being charged without receiving services and facing undue delays in receiving essential equipment or information, such as SIM cards. Additionally, efforts to resolve these issues are often met with inadequate support, with some finding it difficult to reach a resolution through customer service channels.
Service Changes and Charges: Concerns are expressed about discrepancies between advertised and actual service terms. Users have been surprised by changes in upload speeds and inconsistencies in service costs after relocation, contradicting assurances that their service plans would remain the same. The transparency of pricing and plan details, along with the actual benefits of premium services like xFi Complete, are brought into question.
Authentication and Security Issues: Users are dissatisfied with persistent authentication issues, including repeated requests for passwords despite enabling settings to remain logged in. Concerns also focus on security features such as the auto-authentication, with confusion in managing these settings efficiently.
Despite these challenges, some customers find value in specific service aspects. Xfinity offers competitive pricing compared to other providers, especially when bundling services. Users acknowledge the appeal of faster download speeds and promotions that can be advantageous for new customers.
Xfinity holds a competitive position in a market with notable competitors such as Verizon, WeBack, and RingBell. While dissatisfaction is highlighted with service consistency and customer interactions, the breadth of services offered, combined with attractive initial pricing models, still positions it as a significant player in telecommunications.
The dual nature of Xfinity reviews illustrates a dichotomy: while many users face technical challenges, customer service hurdles, and billing misunderstandings, some find the service cost-effective and capable when functioning correctly. Enhancing user experience through improved technical reliability and more responsive customer support appears crucial for bolstering Xfinity's overall public standing. By addressing these areas, Xfinity could enhance customer satisfaction and strengthen its position in the competitive landscape.
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Is Xfinity good? This is an informative page that will help you find out. Moreover, you can review and discuss Xfinity here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
