A self-hosted ticketing system where every open ticket is a post-it on a wall the people raising requests see before they add to it. Bought once per major version, not per agent per month. Runs on a PC, a Raspberry Pi or Docker.
A startup from the United States.
This page is designed to help you find out whether WorkloadWall is good and if it is the right choice for you.
WorkloadWall is a ticketing system for the department a building sends its work to: IT, facilities and maintenance, operations, office admin.
The distinguishing idea is the wall. Most help desks give a requester a portal showing their own ticket and nothing else. WorkloadWall shows the whole open queue as anonymized post-it notes, displayed above the request form, so people can see what is already in the pile before they add to it. That changes how people ask, not just how you track what they asked.
It installs on a Windows PC, a Linux box or Raspberry Pi, in Docker, or from a bootable image onto a machine with no operating system. There is no web server, database or language runtime to install separately, and nothing is downloaded during setup. The ticket database is one folder on that machine, so a backup is a folder copy.
Requesters need no account, are not counted against your license, and cannot be charged for. Staff limits are set by edition.
It is bought once per major version rather than per agent per month. Updates within that version are included and install themselves on Windows, Linux and the Raspberry Pi; a Docker container is updated by pulling the new image.
Optional features, each off until you switch it on: email intake from a mailbox or a single folder of one, outgoing mail, AI triage that suggests category, priority, severity and size, backup copies to a destination you choose, calendar sync, and access from outside the building.
The optional Jobs add-on covers work that happens at a customer address: customers and properties, scheduling, quotes accepted by link, invoices, and a day sheet for the phone. An Android companion app pairs to your own server by QR code. A hosted Cloud Edition is a separate arrangement.
The source is not published. A 30-day trial has every feature switched on and needs no card and no account.
Listed in
Platforms
Windows 10/11 64-bit, 64-bit Linux with systemd, Raspberry Pi 4/5, Docker (amd64 and arm64), and a bootable appliance image
Requester accounts
Not needed. Requesters do not sign in, are not counted against your edition, and cannot be charged for
Staff limits by edition
1 on Solo, 10 on Local Lite, 25 on Local Standard, unlimited on Local Pro
Data location
A SQLite database in one folder on the machine you installed it on; a backup is a folder copy
Three reasons to, and one reason not to.
Choose it if you do not want to assemble and then keep patching a stack. There is no web server, database or language runtime to install separately, and nothing is downloaded during setup.
Choose it if the people raising requests should be able to see the queue rather than just a form. That is the product's whole reason for existing.
Choose it if a one-time purchase per major version suits you better than a per-agent monthly bill that grows every time you hire. Requesters are never counted and never need an account.
Do not choose it if you need the source code. WorkloadWall's source is not published. osTicket, Zammad and FreeScout are open source and are the better answer for that requirement, and we would rather say so than have you find out after buying.
The wall. Most help desks give a requester a portal showing their own ticket and nothing else. WorkloadWall displays the entire open queue as anonymized post-it notes directly above the request form, so people can see what is already in the pile before they add to it. That changes how people ask, not just how the team tracks what was asked.
The second difference is the install. It is one download with no separate web server, database or language runtime to set up and keep patched, running on a Windows PC, a Linux box or Raspberry Pi, in Docker, or from a bootable image onto a machine with no operating system at all.
The department a building sends its work to: IT, facilities and maintenance, operations, office admin. Typically one to ten staff taking requests from everyone else, and up to twenty-five on the larger edition. The people raising those requests are not counted against the license and never need an account, so the size that matters is the team doing the work, not the building around it.
A second audience, with the optional Jobs add-on, is trades whose requests are jobs at a customer address: handymen, landscapers, general contractors, property maintenance. That adds customers and properties, scheduling, quotes accepted by link, invoices and a day sheet for the phone.
It is a poor fit for anyone who wants a vendor-hosted service with no machine of their own to run, and for anyone who needs the source code.
It started from a specific frustration rather than a market analysis: a small team taking requests from an entire building, where nobody outside that team could see how much was already in the queue.
The result was predictable and not anyone's fault. People asked again because they had no idea where their request sat. They escalated because silence looks like being ignored. They stopped by the desk in person because that felt faster than waiting. Every ticketing system on offer tracked the work well and did nothing whatsoever about that problem, because they all assume the queue is the team's private business.
The wall was the answer: put the whole open pile, anonymized, where the people adding to it can see it, directly above the form they are about to fill in. Everything else in the product was built around keeping that board honest and current, because a board nobody trusts is worse than no board.
It is sold by DAGAZ LLC, a Wyoming company, and first shipped in September 2026.
It ships as a single self-contained install. The runtime, the web server and the database all live inside the download rather than being installed and patched separately, which is the main reason setup does not involve assembling a stack.
Ticket data is held in a SQLite database in one folder on the machine you install it on, so a backup is a copy of that folder and the file can be opened with ordinary SQLite tools that have nothing to do with us.
Builds exist for Windows 10/11 64-bit, 64-bit Linux with systemd including the Raspberry Pi 4 and 5, Docker on amd64 and arm64, and a bootable appliance image for a machine with no operating system. The Android companion app pairs to your own server by QR code.
The source is not published, so this is the level of detail documented publicly.
We have collected here some useful links to help you find out if WorkloadWall is good.
Check the traffic stats of WorkloadWall on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of WorkloadWall on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of WorkloadWall's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of WorkloadWall on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about WorkloadWall on Reddit. This can help you find out how popualr the product is and what people think about it.
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Is WorkloadWall good? This is an informative page that will help you find out. Moreover, you can review and discuss WorkloadWall here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
