West Cloud Contact Alternatives

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Unlock the power of your contact center with Enghouse Interactive.

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!

paid

Contact Center Operations

Know who is calling and how they found you. Maximize the return on your advertising.

UJET brings joy to customer support by helping companies resolve problems faster.

Five9 provides cloud-based call center software for sales, marketing and support.

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Open Source

Get the DMG Consulting report reprint on cloud contact centers.

8x8 Cloud Contact Center is a VoIP call center solution.

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.