Enable customers to leave product reviews by just replying to an email. A customer simply hits reply, and their words become a verified review on your product page. No account, login or app. More customers leave reviews when they can just hit reply.
A startup from the United Kingdom, founded by Joe Kendall.
This page is designed to help you find out whether VerifiedReply is good and if it is the right choice for you.
Leaving a review usually means a form, an account and a password. With VerifiedReply the customer presses Reply on an email, and what they write becomes a review on the shop's own site.
With WooCommerce, requests go out automatically and an approved reply becomes an ordinary WooCommerce review on the product bought. Without WooCommerce, you send requests yourself and publish replies as comments on any page or post, which suits testimonials.
Every published review links to a verification page. VerifiedReply serves that page, not the shop. It shows when the reply arrived, which email provider signed it, and if the published words still match the email.
That confirms the words match the customer's email and that the email really came from them. It doesn't tell you the review is correct or the shop is any good, and you may not be seeing every review, because the shop chooses what to publish.
In the shop's own database, displayed by its own theme. They stay there if the shop stops paying.
Luke's Bakery had 53 reviews after four years, with VerifiedReply it got 35 in 7 days.
Solid Wood Tops got replies to around 5% of review requests, with VerifiedReply it got 20%.
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Verified Reviews
Every verified review links to our independent verification checker
Email Marketing Automation
Scheduled requests per order, in your words, timed to what the customer actually bought.
Email Templates
Write specific review requests based on product categories.
Reply to review
Customers review by replying to an email. No account, login or form.
Native WooCommerce reviews
An approved reply becomes an ordinary review on the product bought.
Customer photos
Photos attached to a reply can be published with the review.
Human approval
Nothing is published until a person approves it.
Past order catch-up
Asks customers who ordered before you installed it, within a window you choose.
Manual send
Email one person, or paste a list of up to 200.
Testimonials without WooCommerce
Publish replies as comments on any page or post.
Choose it if you want reviews of the product on the product's own page. A customer only has to press Reply, with no account to create. The reviews sit in your own WooCommerce database and stay there if you stop paying. Review requests are unlimited on every plan, including the free one.
The evidence sits with someone other than the shop. VerifiedReply keeps the customer's original email, and each published review links to a page where any shopper can check the words against it. The shop can't edit that page.
WooCommerce shops that want more product reviews. The plans suit shops from 10 to 25,000 orders a month. It also works on a WordPress site without WooCommerce, for anyone collecting testimonials.
VerifiedReply is made in the UK by Joe Kendall. Customers already email shops to say they're pleased. Those emails sit in an inbox and never reach the product page, and a review retyped from an email has nothing behind it. So the plugin asks by email, the reply becomes the review, and the service keeps the original as the record.
The plugin is written in PHP and runs on WordPress and WooCommerce. Published reviews are ordinary WooCommerce reviews. The service checks the signature mail providers add to outgoing mail.
I'm Joe Kendall and VerifiedReply is my own product, so I'm not a neutral reviewer. What I can give you is what happened when I used it on my own shop.
I also run a WooCommerce shop. Every order means a lot of email and customers often write in afterwards to say how it came out, sometimes with a photo. Almost none of that reached Trustpilot or Facebook because it meant going to another site and creating an account.
Now we ask twice per order, once about the service and again about sixty days later about the product. The customer can reply to the email to leave a review, much easier. People who were happy to use Trustpilot etc still do. The extra reviews come from people who would never go to a review site but will answer an email.
There is an accessibility angle that has proven itself to be very interesting. Older ones, or those who use customised user interfaces can now share their opinion straight from their device, without having to navigate cluttered/fragile review platform websites.
Every published review links to a verification page showing when the reply arrived, which email provider signed it and if the words still match. A shopper doesn't have to take the shop's word for it.
We have collected here some useful links to help you find out if VerifiedReply is good.
Check the traffic stats of VerifiedReply on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of VerifiedReply on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of VerifiedReply's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of VerifiedReply on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about VerifiedReply on Reddit. This can help you find out how popualr the product is and what people think about it.
Do you know an article comparing VerifiedReply to other products?
Suggest a link to a post with product alternatives.
Is VerifiedReply good? This is an informative page that will help you find out. Moreover, you can review and discuss VerifiedReply here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
