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SentiSum

SentiSum Reviews and Details

This page is designed to help you find out whether SentiSum is good and if it is the right choice for you.

Screenshots and images

  • SentiSum Landing page
    Landing page //
    2023-07-31

Features & Specs

  1. Comprehensive Sentiment Analysis

    SentiSum provides detailed sentiment analysis, extracting not just positive or negative sentiments but also identifying specific emotions and key themes, helping businesses gain deeper insights into customer feedback.

  2. Multi-Channel Feedback Integration

    The platform consolidates feedback from multiple sources such as emails, chats, and social media, enabling a unified view of customer opinions and enhancing the ability to respond to overarching issues quickly.

  3. Real-Time Insights

    SentiSum processes data in real-time, allowing businesses to react swiftly to emerging trends or issues, which is crucial for maintaining customer satisfaction and staying ahead of competitors.

  4. Customizable Alerts

    Users can set up custom alerts for specific types of feedback or sentiment shifts, ensuring that the right team members are notified of important developments promptly.

  5. Actionable Recommendations

    Besides analyzing data, SentiSum offers actionable recommendations based on sentiment trends, helping businesses implement strategic improvements effectively.

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Videos

Why you should listen to your customer - SentiSum

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about SentiSum and what they use it for.
  • Struggling to connect customer support insights with the product team
    From a more standardised reporting perspective, AI tags on support tickets work well to standardise insights from a high volume of tickets so product teams can get a good overview of issues, feature requests, monitor the effectiveness of new releases without having to ask support what is in the data. SentiSum is built for this kind of democratization of support insights across different teams like product and ops. Source: over 4 years ago

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SentiSum discussion

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Is SentiSum good? This is an informative page that will help you find out. Moreover, you can review and discuss SentiSum here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.