SendApp
WhatsApp Business API platform for shared inboxes, bulk campaigns, automated reminders and AI-assisted replies — with unlimited team seats.
WhatsApp Business API platform for shared inboxes, bulk campaigns, automated reminders and AI-assisted replies — with unlimited team seats.
This page is designed to help you find out whether SendApp is good and if it is the right choice for you.
SendApp is a customer messaging platform built on the official WhatsApp Business API. It gives teams a single place to handle inbound conversations, run outbound campaigns, and automate routine replies — without connecting a phone or relying on unofficial browser automation.
Shared inbox One business number, unlimited operators. Conversations arrive in a shared queue and are assigned to an agent or department, with ownership locking so two people never reply to the same customer. Supports internal notes, chat transfer, tags, and per-agent response-time reporting.
Campaigns and templates Build contact lists, submit message templates for approval, and send bulk campaigns with per-message delivery and read tracking. Scheduled reminders and follow-up sequences run automatically.
Automation and AI An AI assistant can handle first contact around the clock — answering common questions, qualifying leads and taking bookings — then hand the conversation to a human when needed. Rule-based automations cover keyword routing, business hours and away replies.
Integrations Native connectors for WooCommerce, Shopify, PrestaShop, Wix and Google Sheets send order and booking notifications automatically. Zapier and Make cover additional apps, and a REST API is available for custom workflows.
Messaging fees are billed by Meta at their published rates; SendApp adds no markup. Everysoft SRLS is a badged Meta Tech Partner.
Listed in
Official WhatsApp Business API
Runs on Meta's Cloud API with a verified business profile — no phone tethering, no browser automation, no ban risk.
Unlimited operators
Every plan includes unlimited team seats. No per-agent pricing as the team grows.
Shared team inbox
One business number, a single queue. Chats are assigned to an agent or department, with ownership locking so two people never reply to the same customer.
Internal notes and chat transfer
Agents leave notes and hand conversations to colleagues without the customer seeing anything.
Bulk campaigns
Send approved message templates to segmented contact lists, with per-message delivery and read tracking.
AI assistant
Handles first contact 24/7 — answering common questions, qualifying leads and taking bookings — then hands off to a human when needed. Can be toggled per conversation.
Automations and reminders
Keyword routing, business-hours and away replies, scheduled reminders and automated follow-up sequences.
Lead capture
Facebook Lead Ads, web forms and WhatsApp flows land directly in a conversation instead of a CSV export.
E-commerce integrations
Native connectors for WooCommerce, Shopify, PrestaShop, Wix and Google Sheets send order and booking notifications automatically.
REST API, Zapier and Make
A documented API plus Zapier and Make connectors for custom workflows across thousands of apps.
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We’ve been using SendApp for a while and it has really improved the way we communicate with our customers. Having WhatsApp, customer conversations, automations and AI tools available in the same platform makes our daily work much more organized.
What I particularly like is that multiple team members can manage conversations without having to share phones or constantly check who has already replied. The automation features also help us handle repetitive questions and respond faster.
The platform has been reliable for our daily use and the support team has always been helpful whenever we needed assistance
One of the things we appreciated about SendApp was having support available during the initial configuration. After the onboarding, we started managing WhatsApp with multiple members of our team and automated some of our most common responses. Overall, we’ve had a positive experience, and the platform keeps adding new features.
Finally, a professional way to manage WhatsApp
We mainly use SendApp to manage WhatsApp conversations with our customers. Before, everything was scattered across different phones and tools. Now our team can handle conversations from one place. Having multiple agents and AI assistance for common customer questions is especially useful. Their support team also helped us during the initial setup.
Pros: Centralized WhatsApp management, multiple agents, automations, and AI.
Cons: It takes a little time at the beginning to discover and understand all the available features.
We have collected here some useful links to help you find out if SendApp is good.
Check the traffic stats of SendApp on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of SendApp on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of SendApp's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of SendApp on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about SendApp on Reddit. This can help you find out how popualr the product is and what people think about it.
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Is SendApp good? This is an informative page that will help you find out. Moreover, you can review and discuss SendApp here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
