Runframe
Runframe is incident management and on-call scheduling built for engineering teams. Declare incidents, assign responders, set severity, and track every status change in real time, all from Slack. .
Runframe is incident management and on-call scheduling built for engineering teams who live in Slack. No tab-switching, no clunky dashboards during an outage - declare, track, and resolve incidents where your team already works.
Incident Management: Type /incident to declare. Runframe creates a dedicated channel, assigns responders, sets severity, and logs every status change, assignment, and escalation into a real-time timeline. Nothing gets lost.
On-Call Scheduling: Build daily, weekly, or biweekly rotations with primary and backup coverage. Override schedules for vacations and swaps. Coverage gap detection ensures no one falls through the cracks.
Escalation Policies: When the first responder doesn't acknowledge, Runframe automatically pages the next person via Slack DM and email. Service-based routing sends alerts to the team that owns the affected service.
Analytics: Track MTTR, MTTA, incident volume by severity, and on-call fairness scores. See who's carrying the load and where your response process breaks down.
Post-Incident Reviews: Auto-generated timelines turn chaotic incidents into structured postmortems. Every action is already logged - just review, learn, and ship fixes.
Integrations: Slack, Jira, Google Meet, Datadog, Sentry, Prometheus. More coming. Free plan available. $15/user/month or $12/user/month annually. Setup takes 30 minutes, not 2 weeks.
A startup from United Kingdom Of Great Britain And Northern Ireland.
- Open Source
- Freemium
- Free Trial
- $15.0 / Monthly (Growth)
- Official Pricing
- Web
