A startup from Toronto, Canada that is founded by Steve Taylor.
User-Friendly Interface
Resolver offers a straightforward and easy-to-navigate platform that allows users to efficiently file and manage complaints, making the process hassle-free.
Comprehensive Coverage
The platform covers a wide range of sectors and companies, giving users a broad scope to file complaints in various industries from travel to financial services.
Automated Complaint Process
Resolver automatically routes complaints to the appropriate departments and tracks progress, reducing the manual effort required by users.
Free Service
The platform is free for consumers to use, offering a valuable service without any out-of-pocket costs.
Step-by-Step Guidance
Resolver provides clear, step-by-step guidance to help users understand their rights and the best way to approach their complaint.
So back in june I pre ordered something off of zavvi.com . They took my money and everything was fine. I had recently had issues with them on another order. They took my money, told me the item was out of stock and would ignore me at every turn. I used resolver.com and got in touch with the parent company thehutgroup . They rang me and apologised and refunded me and gave me a voucher for the problems. While on the... Source: over 1 year ago
At that time, I tried to get put through to another person from customer service and the same thing happened again and again. I then tried to go to resolver.com, but again, I have the same response. I tried asking why am I not eligible for a refund, but again, have the same response. Source: almost 3 years ago
I've only ever had a positive experience with Air BnB, granted I've only used it elsewhere in Europe and not the UK, but I've found them excellent. Booked a two bedroom flat in Prague which ended up only being a one bedroom with a sofa bed and got 50% refund on return. I would suggest trying resolver.com I've used them to resolve issues with groupon, Virgin, hermes etc. And like someone else said, if you paid by... Source: almost 4 years ago
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