AI receptionist that answers your business calls 24/7, books appointments into your calendar, takes messages and puts urgent calls through. Also handles WhatsApp and invoice chasing. For UK and South African businesses.
A startup from London, the United Kingdom, founded by Ashton de Pontes.
This page is designed to help you find out whether Remi Reception is good and if it is the right choice for you.
Remi is an AI receptionist for small businesses that live on the phone: clinics, physios, dentists, salons, trades and care providers in the UK and South Africa.
When a call comes in and nobody can pick up, Remi answers in a warm, natural voice, any time of day or night. It works out what the caller needs, checks your real availability and books the appointment straight into the calendar you already use. If it is something only you can handle, it takes a proper message or puts the call through to you.
What Remi does
Who it is for
Owner-run businesses that lose bookings to missed calls: a physio mid-session, a stylist with wet hands, a plumber under a sink, a front desk that is already on the other line.
Pricing
The AI phone receptionist (Remi Lite) is £89 a month in the UK or R1,900 in South Africa, with 500 talk-minutes included. Messaging-only plans start at £49 / R990, and invoice chasing on its own (PaidUp) from £19 / R299. Every plan comes with a 7-day free trial, done-for-you setup, no setup fee and no lock-in.
Privacy
Customer data is encrypted and hosted in the EU, and a Data Processing Agreement is provided for UK GDPR and POPIA.
Listed in
24/7 call answering
Answers every call in a natural voice, day or night, in English or Afrikaans, and puts urgent calls through to you
Booking by phone, WhatsApp and SMS
Books, reschedules and cancels in Google Calendar, Acuity Scheduling and Cliniko, and sends no-show reminders
Invoice chasing
Chases unpaid invoices from Xero, QuickBooks or Sage, with a payment link in every reminder
A traditional answering service charges per call and can only take a message. Many AI voice platforms are toolkits you have to build and maintain yourself. Remi sits in between: a finished receptionist that books real appointments, puts urgent calls through and texts back missed callers, from £89 a month (R1,900 in South Africa) with 500 talk-minutes, a 7-day free trial, no setup fee and no lock-in.
Small, owner-run businesses where the phone rings while everyone is busy with a client: clinics and physios, dentists, hair and beauty salons, trades like plumbers and electricians, and care providers in the UK and South Africa that lose bookings to missed calls.
TypeScript and Node.js on the server, React for the business dashboard, Postgres (Supabase) for data hosted in the EU, Twilio for telephony, streaming speech recognition and text-to-speech for the voice, and large language models for understanding callers and running the booking flow.
Remi does not just take a message. It checks your real availability and books the appointment straight into the calendar you already use (Google Calendar, Acuity Scheduling or Cliniko) while the caller is still on the line. It is built for owner-run businesses in the UK and South Africa, speaks English and Afrikaans, and every business gets done-for-you setup, so there is nothing to configure yourself.
Remi started as a way to help the businesses in my local area run better. The same problem kept coming up: the phone rings while the owner is busy with a client, the call goes unanswered and the booking goes somewhere else. Remi was built to answer those calls, book the appointment straight into the diary and let owners get on with their work. It now serves businesses in the UK and South Africa.
We have collected here some useful links to help you find out if Remi Reception is good.
Check the traffic stats of Remi Reception on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Remi Reception on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Remi Reception's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Remi Reception on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
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