This page is designed to help you find out whether Recoup Audit is good and if it is the right choice for you.
Recoup is a tool that audits the refunds your AI support agent promised, for Shopify brands. It reads the tickets your AI agent (Gorgias AI Agent, Zendesk AI agents, Intercom Fin and others) closed and checks every refund, credit and discount it promised against Shopify and Stripe. It finds refunds promised but never issued, refunds issued twice, wrong amounts, credits outside your written policy and repeat claimants, with the dollar amount on each.
Read-only: it never moves money and never asks for passwords or write access. It does not grade tone or politeness; that is AI agent QA.
What it needs: a ticket export from your help desk, a Shopify orders export and, optionally, a Stripe payments export.
Price: the browser audit is free with no signup, and your files never leave your browser. A 90-day done-for-you audit is $299, paid only after you see the report, and free if it finds less than $299 at stake. Ongoing monitoring is $500 a month up to 2,000 orders ($249 a month for the first 3 months after an audit), and Monitor Plus is $1,500 a month up to 10,000 orders.
Made by AGUNA WELLNESS LTD (Abuja, Nigeria). Support: support@recoupaudit.com
Listed in
Missed refund detection
Finds refunds your AI support agent promised in the conversation but never issued in Shopify or Stripe
Duplicate refund detection
Flags refunds issued twice for the same ticket or order
Wrong amount check
Flags refunds where the amount issued differs from what was promised
Policy check
Flags credits and refunds outside your written refund policy
Repeat claimant detection
Finds the same customer claiming across several tickets
Dollar amount per finding
Every finding shows the money at stake
Works with your help desk
Gorgias AI Agent, Zendesk AI agents, Intercom Fin and similar AI support agents
Read-only
Never moves money and never asks for passwords or write access
Free browser audit
Runs in your browser from exports; files never leave your browser
Done-for-you audit
90 days of tickets audited from your exports for $299, free if less than $299 is at stake
Recoup checks money, not tone. AI agent QA tools grade how your AI support agent sounds; Recoup checks whether the refunds, credits and discounts it promised actually happened in Shopify and Stripe, and puts a dollar amount on every miss, double refund, wrong amount and out-of-policy credit. It is read-only and the free audit runs in your browser.
Help desk QA tools such as MaestroQA and Playvox score conversations. They do not reconcile a refund promised in a Gorgias, Zendesk or Intercom Fin ticket against what Shopify or Stripe actually paid out. Recoup does exactly that, never moves money, and you can try it free before paying for a done-for-you audit ($299, free if it finds less than $299 at stake).
Shopify brands whose AI support agent (Gorgias AI Agent, Zendesk AI agents, Intercom Fin, Sierra, Siena and similar) can promise or issue refunds, credits or replacements, and the CX, ops and finance leads who answer for those refunds.
We have collected here some useful links to help you find out if Recoup Audit is good.
Check the traffic stats of Recoup Audit on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Recoup Audit on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Recoup Audit's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Recoup Audit on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Recoup Audit on Reddit. This can help you find out how popualr the product is and what people think about it.
Do you know an article comparing Recoup Audit to other products?
Suggest a link to a post with product alternatives.
Is Recoup Audit good? This is an informative page that will help you find out. Moreover, you can review and discuss Recoup Audit here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
