Restaurants and Retailers are facing off with online competitors that have an unfair advantage, data. Ovation levels the playing field by enabling brick & mortar businesses to effortlessly gather customer data, measure and improve customer experience, instantly chat with dissatisfied customers and use text marketing to generate more repeat business. Ovation's world-class suite of tools enables users to build "set-it-and-forget-it" campaigns that run on auto-pilot so that they can be as hands-on or hands-off as desired while getting incredible results.