Operations1 is an AI-powered Connected Worker Platform (worker assistance system / SOP management software) for manufacturing companies. The platform serves as the central execution layer for all worker-led processes on the shopfloor: digital work instructions, checklists, and inspection reports are created via a drag-and-drop editor, version-controlled, and delivered directly to the workstation through an offline-capable app. Workers are guided step by step through assembly, quality inspection, or maintenance, with every execution automatically generating an audit-proof report. Integrated AI features support workers and process owners along the entire workflow, from document creation to execution.
Over 160 companies worldwide rely on Operations1, including Daimler Truck, Trumpf, Liebherr, Krones, and ThyssenKrupp from industries such as mechanical and plant engineering, automotive supply, and industrial goods manufacturing. They achieve measurably higher output, lower defect rates, shorter training times, and significantly less manual documentation effort. As an official SAP partner, Operations1 integrates seamlessly into ERP, MES, CAQ, and DMS systems via bidirectional interfaces. ISO 27001 certified, GDPR-compliant, hosted on Microsoft Azure in the EU.
Digital Work Instructions
Create, version, and publish step-by-step instructions, checklists, and inspection protocols in the Creator and run them in the Assistant.
Offline Mobile Execution
Native iOS and Android app that runs documents fully offline and syncs automatically once reconnected.
Reports & Audit Trail
Every execution creates a traceable report with status tracking, timestamps, and full revision history for gapless documentation.
AI Translation for Instructions
Create content once and roll it out worldwide with AI-based translation and an optional DeepL glossary connector, eliminating language barriers across sites.
Analytics & Cycle Time Insights
Analyze document usage, error rates, and cycle times with visual dashboards and time-range comparisons to continuously improve shopfloor processes.
Because it covers the full process chain instead of just one use case. Teams manage assembly, quality inspection, and maintenance on one platform, run instructions offline on native iOS and Android apps, and get real analytics on cycle times and error rates. Content is created once and rolled out across international sites in any language. For manufacturers with multiple plants and high product variance, that combination of breadth, offline capability, and integration depth is hard to match.
Operations1 is not a single-purpose app but an end-to-end Connected Worker Platform for all employee-led processes in manufacturing. It combines digital work instructions, checklists, and inspection protocols in one system, works fully offline with automatic sync, and removes language barriers through AI-based translation with an optional DeepL glossary. Every execution creates a complete audit trail, and an open REST API connects it to existing ERP and MES systems.
Operations1, built by cioplenu GmbH and headquartered in Frankfurt am Main, Germany, was created to move shopfloor work off paper. Manufacturers lose expert knowledge through turnover, struggle to keep Office-based documents current, and face language barriers and weak traceability. Operations1 replaces the paper-based process with one central platform for instructions, execution, and documentation, so companies can standardize processes across sites, onboard faster, and gain real-time transparency.
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