Table of contents
Observe.AI
Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
A startup from San Francisco, United States that is founded by Akash Singh.
A startup from San Francisco, United States that is founded by Akash Singh.
Enhanced Call Quality Monitoring
Observe.AI uses AI algorithms to analyze customer interactions, helping to identify areas for improvement in call quality and agent performance.
Improved Agent Performance
Provides detailed feedback and scoring to agents based on AI-driven insights, helping to improve individual and team performance over time.
Automation of Routine Tasks
Leverages AI technology to automate time-consuming tasks, such as call logging and data entry, freeing up agents to focus on more critical customer interactions.
Scalable Solutions
Offers scalable solutions that can grow with a business, making it suitable for companies of various sizes and needs.
Advanced Analytics
Offers comprehensive analytics and reporting features that provide businesses with actionable insights into customer service operations.
We have collected here some useful links to help you find out if Observe.AI is good.
Check the traffic stats of Observe.AI on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Observe.AI on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Observe.AI's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Observe.AI on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Observe.AI on Reddit. This can help you find out how popualr the product is and what people think about it.
With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 2 years ago
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