Mark360.ai
WhatsApp API & Instagram DM automation for growing brands.
WhatsApp API & Instagram DM automation for growing brands.
This page is designed to help you find out whether Mark360.ai is good and if it is the right choice for you.
Mark360 is an official Meta Business Partner for WhatsApp Business API and Instagram DM automation: broadcasts, chatbots, AI agents and a shared team inbox.
Mark360 is a customer messaging platform built for businesses that sell and support on WhatsApp and Instagram. As an official Meta Business Partner, Mark360 connects brands to the WhatsApp Business API and Instagram messaging. Marketing, sales and support teams can then run conversations at scale from one place, without stitching together separate tools.
WhatsApp broadcasts and campaigns. Send approved template messages to opted-in customers for product launches, offers, reminders and updates. Segment contacts by attributes and behaviour so each message goes to the right audience, and track delivery and responses so you can see which campaigns work.
Chatbots and AI agents. Build automated flows with a no-code builder to answer common questions, qualify leads, collect details and route conversations. AI agents can handle routine queries in natural language around the clock and pass the conversation to a human whenever it needs a person.
Shared team inbox. Bring WhatsApp and Instagram conversations into one inbox. Assign chats to teammates, add internal notes, use quick replies and keep the full customer history in view, so no message gets missed and customers don't have to repeat themselves.
Shopify flows. Connect your Shopify store to automate ecommerce messages like order confirmations, shipping updates, abandoned-cart reminders and cash-on-delivery confirmations, all sent on the channel your customers already use.
Instagram DM automation. Turn engagement into conversations. Comment-to-DM automatically sends a message when someone comments a keyword on a post or reel. Follow-gates can ask users to follow your account before they get the content. Instagram DMs flow into the same shared inbox as WhatsApp, so your team can follow up in one place.
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