KVIQA is a free omnichannel CRM for teams that sell in messaging apps rather than through a storefront or an email inbox.

One shared inbox. Telegram runs on native MTProto rather than a bot wrapper, Apple iMessage sends genuine blue bubbles, and WhatsApp and other channels normalise into the same thread view, so an agent handles every conversation from one screen instead of switching between five apps.

Sell inside the thread. The mechanics people know from subscription platforms, locked premium content, one-off paid unlocks, tips and recurring plans, work directly in the conversation. Per-customer spend history and price tiers tell an agent exactly who is worth a premium offer.

Why the channel matters. On a subscription platform a paying customer is one tab among many, behind an app they open when they remember to. In a direct message thread the same customer sits beside their friends and family, replies read as personal rather than transactional, and repeat purchases climb as the relationship deepens. Established customers escalate faster than new ones, which is why moving proven spenders into a direct channel tends to outperform chasing fresh signups.

Built for teams. Grant access per account without handing over a password or session credential, so contractors onboard and offboard without a credential reset. Assign conversations, track shifts, and attribute every closed sale to the agent who made it, with commission calculated on settled net revenue rather than list price. One dashboard reports earnings across every connected payment provider.

Optional AI. An assistant trained per account on tone and catalogue drafts replies in that voice and hands off to a human when a conversation calls for it.

KVIQA itself is free: no platform fee, no per-seat charge, no card required. Only the AI add-on is paid, priced on AI-handled message volume rather than seats.