KorticalChat Reviews and details

Questions & Answers

1. What makes KorticalChat unique?

   Whether a knowledge base is crawling your website or your documents, the ability to understand what information the user is looking for and retrieving the right sections of the right documents is key to providing accurate insightful information and reducing hallucination. Recognising the limitations of widely available tools, KorticalChat has developed a full customised document vectorization, storage and retrieval pipeline. This refined approach ensures more accurate and insightful responses, setting a new standard for precision in the chatbot landscape.

2. Who are some of the biggest customers of KorticalChat?

   -HS2 -The EDT Ldn

3. How would you describe your primary audience?

   SMEs and enterprises with extensive knowledge bases looking for a conversational AI chatbot for FAQ automation, document retrieval, and helpdesk support. They aim to reduce live support, valuing instant, reliable answers with referable links.

4. Why should a person choose KorticalChat over its competitors?

   KorticalChat stands out with its advanced ChatGPT integration, offering precise document retrieval and streamlined FAQ automation. Tailored for SMEs and enterprises, it reduces reliance on live support, ensuring instant, reliable answers with easy-to-reference links.

5. What's the story behind KorticalChat?

   Recognising ChatGPT’s limitations — hallucinations, inadequate tool integration, outdated information (as of Sept 2021), and lack of process adherence — KorticalChat was developed to leverage ChatGPT’s excellent conversational abilities, offering an advanced AI chatbot for knowledge base and helpdesk support. KorticalChat is enhanced for FAQ automation and precise document retrieval, offering a refined and reliable tool for businesses seeking to transform their customer support through intelligent automation.