Best Helpwise Alternatives & Competitors in 2024

The platform for exceptional customer service at scale.

Key Front features:

Unified Inbox Collaboration Integrations Automation

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates.

Key Hiver features:

Shared Inboxes Email Delegation Notes and Tags Email Templates

Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence.

Key Setuply features:

Project Management Case Management Secure Data Staging Client Impact Control Panel

Visit website

Manage all your social media conversations, comments, reviews, and support requests in a single, shared inbox. Boost Sales on Social Channels via Messaging.

Key Juphy features:

Social Inbox OpenAI Integration Conversion Tracking Social CRM

freemium

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Team communication app now supporting FB, Twitter & SMS.

Key Missive features:

Team chat Team inbox (email, SMS, etc.) Rules & automation

freemium $14.0 / Monthly (^ 6 months history)

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Collaborative email designed for teams.

Key Outpost features:

Centralized Email Management Collaboration Features User-Friendly Interface Integration Capabilities

paid Free Trial $12.5 / Monthly (Per user. Price reflects annual discount.)

Shared inbox and help desk built on Slack.

Key SharedInbox.co features:

Slack integration

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Visit website

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Key Buffer features:

Ease of Use Multi-Platform Support Post Scheduling Analytics and Reporting

Open Source

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues.

Key Spark Mail features:

Smart Inbox Collaborative Email Customization Unified Inbox

Open Source

Transform Gmail into organized To Do lists (like Trello).

Key Drag for Gmail features:

Email Collaboration Task Management Customization Kanban View