Software Alternatives, Accelerators & Startups
Register | Login
Table of contents
  1. Videos
  2. Reviews
  3. Comments
  4. Is it good?

HelpWire

HelpWire simplifies remote desktop support, quickly resolving IT issues for families and businesses, anytime, anywhere.

HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.

Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.

Top HelpWire features:

Quick session initiation via URL On-demand and unattended remote access Support for Windows, macOS, and Linux Strong security with TLS/SSL and AES-256 encryption Team member invitations Multi-monitor viewing Rapid file transfer Multi-user chat Client directory

Developed by Electronic Team, Inc.—a leading U.S.-based technology expert founded in 2001—HelpWire provides a robust remote desktop solution.

5.0
(7 reviews)
Pricing:
  • Free
  • Free Trial
Platforms:
  • Windows
  • MacOS
  • Web
  • Linux
Visit website Alternatives Status Page
Verify HelpWire
HelpWire
NinjaOne Featured

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

SetMe Featured

Remote support software that just works. Securely access attended or unattended computers from anywhere.

HelpWire Reviews and Details

This page is designed to help you find out whether HelpWire is good and if it is the right choice for you.

#Customer Support #Remote Desktop #Remote PC Access #Remote Control #Remote Work Tools #Remote Support #Live Chat #Chat Support #Customer Support Chat

Screenshots and images

  • HelpWire Landing page
    Landing page //
    2023-08-17

Features & Specs

  1. Invite Team Memebers

    Unlimited

  2. Multiplatform

    Windows, MacOS, Linux

  3. Remote Control

  4. Support Chat

  5. Client Management

Badges

Promote HelpWire. You can add any of these badges on your website.

SaaSHub badge
Show embed code

Videos

HelpWire: Simplify Remote Support with Instant Desktop Control

Add video

Reviews

  1. User avatar
    Olivia_Sass
     
    Efficient, uncomplicated remote support solution

    Running a startup, I need tools that are efficient and uncomplicated. HelpWire has been a pleasant surprise. The way it fits into our day-to-day operations is impressive. We used it mostly internally for system administrative tasks, but recently tried HelpWire for occasional remote support sessions with our clients. So far so good.

    👍 Pros:    Essay to use|Excellent features
  2. User avatar
    LewEmma
     
    Good app, works well

    I've used HelpWire for a few months in our IT support team. The ease of accessing multiple workstations remotely has significantly improved our efficiency.

    👍 Pros:    Easy user interface|Excellent features
  3. User avatar
    Kate_Ellis
     
    HelpWire is a solid choice

    HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.

    👍 Pros:    Powerful features
  4. CliffJones avatar
    CliffJones
     
    A handy and useful tool

    Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.

    👍 Pros:    Great features|Easy to use|Free
  5. User avatar
    NickL
     
    A reliable and handy app

    For our small business, HelpWire has been a cost-effective solution for remote IT support. Easy to integrate and very efficient.

    👍 Pros:    Easy to use|Free
  6. User avatar
    RonCelar
     
    Highly helpful at work

    I've been using HelpWire since the release, and it's consistently reliable. The updates keep improving the experience, and the support for multiple workstations and displays is invaluable.

  7. Luissa avatar
    Luissa
     
    Excellent tool for remote access

    I've been using HelpWire in our MSP for a few months. The cross-platform connections are seamless. No limitation on the session duration is a standout feature, making it easier to manage complex tasks.

Post a review

Questions & Answers

As answered by people managing HelpWire.

  1. Why should a person choose HelpWire over its competitors?

    HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.

Is HelpWire good?

External links

We have collected here some useful links to help you find out if HelpWire is good.

  • Public traffic stats of HelpWire

    Check the traffic stats of HelpWire on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of HelpWire on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of HelpWire's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of HelpWire on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about HelpWire on Reddit. This can help you find out how popualr the product is and what people think about it.

Do you know an article comparing HelpWire to other products?
Suggest a link to a post with product alternatives.

Suggest an article

HelpWire discussion

Log in or Post with
HelpWire alternatives

Is HelpWire good? This is an informative page that will help you find out. Moreover, you can review and discuss HelpWire here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

Loading...