helpium
AI customer support with unlimited seats and one flat price.
A startup from Newark, the United States, founded by Maximiliano Monge.
AI customer support with unlimited seats and one flat price.
A startup from Newark, the United States, founded by Maximiliano Monge.
This page is designed to help you find out whether helpium is good and if it is the right choice for you.
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AI Chatbot
Answers customer questions using your knowledge base and hands off to your team with full context when needed.
Shared Inbox
Manage conversations from web chat, email, WhatsApp, Instagram, Facebook Messenger, Mercado Libre and Shopify in one place.
AI Workflows
Automate support procedures written by your team in natural language, from lead capture to appointment scheduling.
Help Center
Publish a multilingual self-service knowledge base on your own domain.
Helpdesk Tools
Assign conversations, use internal notes, templates, SLAs, bulk actions and customer profiles
Helpium does not publicly disclose its largest customers yet.
Helpium was created by a team based in Buenos Aires to make modern AI customer support accessible to small and medium-sized businesses. The product focuses on practical automation, human handoff and the channels real businesses use every day.
Helpium combines AI customer support, a shared inbox and helpdesk tools in one platform, with unlimited users and AI included in one flat workspace price. It is especially strong for teams that support customers on WhatsApp, web chat, Instagram, email, Mercado Libre and Shopify.
Choose Helpium if you want AI customer support without paying per agent or per AI resolution. Helpium gives SMBs unlimited seats, built-in AI, human handoff with full context, and support for channels that matter in LatAm, especially WhatsApp and Mercado Libre.
Helpium is built for small and medium-sized businesses that need to answer customers faster across multiple channels, automate repetitive support questions, capture leads and keep a human team in control when needed.
Helpium is built with Laravel and PHP on the backend, React and TypeScript on the frontend, Inertia.js, Vite and Tailwind CSS. It uses PostgreSQL, Redis, WebSockets, OpenAI and semantic search with pgvector.
We have collected here some useful links to help you find out if helpium is good.
Check the traffic stats of helpium on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of helpium on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of helpium's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of helpium on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about helpium on Reddit. This can help you find out how popualr the product is and what people think about it.
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Is helpium good? This is an informative page that will help you find out. Moreover, you can review and discuss helpium here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
