Table of contents
Wide Selection of Restaurants
GrubHub offers a vast array of restaurant options, providing users with various cuisines and dining choices.
User-Friendly Interface
The platform features an intuitive and easy-to-navigate interface, making it simple for users to place orders.
Delivery and Pickup Options
GrubHub allows users to choose between having their meals delivered or picking them up from the restaurant.
Order Tracking
Real-time order tracking enables users to know the status of their meals and the estimated arrival time.
Promotions and Discounts
GrubHub frequently offers promotions and discounts, making it more affordable for users to order food.
Overall, GrubHub is considered a good option for those seeking food delivery services due to its large network of restaurants and user-friendly interface. However, like with any service, individual experiences may vary, and it's advisable to check restaurant reviews and service quality in your area before making a decision.
We have collected here some useful links to help you find out if GrubHub is good.
Check the traffic stats of GrubHub on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of GrubHub on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of GrubHub's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of GrubHub on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about GrubHub on Reddit. This can help you find out how popualr the product is and what people think about it.
On some websites (ie: grubhub.com), if you press F3 or Ctrl+F, instead of getting the browser's "search on page" feature, one gets the website's search box. How can I force it to use Chrome's built-in "search on page"? Source: over 2 years ago
This only happens with some sites (for instance DisneyPlus.com and Reddit.com will connect, but hulu.com and grubhub.com do not work). Source: over 3 years ago
Open a case through grubhub.com or google for their support #. The automated system should route you to driver care or try 949-544-8507. Source: over 3 years ago
u/grubhub promoted ysk: use code free4me to get free delivery on your first order! grubhub. Source: about 4 years ago
The email came from a.grubhub.com and not grubhub.com. Those are two different domains. If you already clicked on it and provided personal information like you card number, you better cancel it and check your account. Source: about 4 years ago
You act like this is weird, haven't you ever visited grubhub.com? Source: about 4 years ago
Did your license, registration, or insurance expire recently? Have you checked your emails ? Search grubhub.com ? Source: over 4 years ago
I've been in contact with driver tech support and so far they have been responding to my messages pretty quickly, but nothing that they suggested I try has helped (e.g. Restarting my phone, reinstalling the app, logging into grubhub.com, etc). Source: over 4 years ago
Should I take other steps or is the complaint I made online to the live chat on grubhub.com enough? Source: over 4 years ago
GrubHub, a prominent player in the food delivery sector, shares the competitive landscape with the likes of DoorDash, Uber Eats, and Postmates. It stands out due to its acquisition of Seamless, a move that consolidated its position in the market by enhancing its reputation for great user experience, reasonable costs, and customizable order settings based on reviews, price, distance, and delivery time.
Customer Perception and User Experience
The general public perception of GrubHub appears to be mixed, reflecting both strengths and areas for improvement. GrubHub users appreciate the platform's diverse offerings, which include deliveries from independent neighborhood restaurants, casual food chains like Taco Bell and KFC, and lunch delivery solutions for offices. The company has also introduced a monthly subscription service for frequent users, costing $9.99 per month and providing benefits like unlimited free delivery and cash-back incentives.
However, customers have raised concerns regarding technical issues on the platform. Users have reported difficulties with the website's search function and login issues, which have affected their overall experience. Moreover, a notable mention pointed at potential phishing scams stemming from fake GrubHub domain names, highlighting the importance of cybersecurity awareness among GrubHub users.
Performance and Service Quality
The performance of GrubHub's delivery services has been highlighted in various contexts. While some reviewers praise GrubHub's delivery promptness and reliability, others point out limitations in restaurant options compared to competitors such as EatStreet and Postmates. In certain areas, delivery times can be inconsistent, and tracking capabilities do not always extend to direct communication with couriers.
On college campuses, where the demand for affordable takeout and delivery is particularly high, GrubHub's offerings face competition from emerging apps like Snackpass, which often eschew delivery fees by focusing on order-ahead models for pickups. These platforms may offer cost-effective alternatives to GrubHub's delivery services.
Social Media and Public Discourse
In social media discussions and community forums, GrubHub is frequently mentioned in customer service contexts, such as driver support response speed or issues following reinstatement attempts after account deactivation. Some negative encounters, such as customer disputes with drivers, have also been reported, though resolutions via customer support are generally well-regarded.
Conclusively, while GrubHub maintains a substantial customer base due to its diverse offerings and sustained market presence, it must enhance technical support and customer service to address recurring issues effectively. Leveraging user feedback could be instrumental in refining user experiences and staying competitive in a rapidly evolving market.
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Is GrubHub good? This is an informative page that will help you find out. Moreover, you can review and discuss GrubHub here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
