Field Force Pharma Reviews and Details

Questions & Answers

1. What makes Field Force Pharma unique?

   Field Force Pharma is built for pharma sales teams and set up around the way your company already works. It helps you plan each rep’s day, confirm doctor visits with verified check-ins, and track performance across all your territories, all in one platform. Its core features include:

   • Route Optimization: a suggested order for each day’s visits, planned around clinic timings and travel time, with one-tap directions to each clinic.
   • Verified Visit Tracking: reps can only check in when they’re at the clinic or pharmacy, so each visit on the report is a real one.
   • Customer Prioritization: doctors and chemists furthest behind their visit plan move to the top of each rep’s list.
   • Territory Management: see all your territories at a glance and reassign doctors in a few clicks.
   • Churn Risk Detection: spot doctors with no visit in 60 days, or fewer than half their planned visits, while there’s still time to win them back.
   • Manager Command Center: reps, visits, and territories on one screen, updated the moment a visit comes in.

2. Why should a person choose Field Force Pharma over its competitors?

   Pharma companies choose Field Force Pharma to manage and monitor their sales rep teams from one command center, with verified field data that you can integrate with your existing enterprise CRM easily. Field Force Pharma offers three flexible and cost-effective plans that grow with your team, from 5 reps to national sales forces of 500+:

   • Starter gives growing teams the complete field app: visit planning, GPS-verified check-ins, offline use, photos, e-detailing, and reports.

   • Business adds voice notes, unlimited visit forms, coverage and frequency reports, and more photo storage.

   • Enterprise AI adds AI weekly summaries for managers, route suggestions, custom reports, an export API, and priority support, plus two months of free usage.

3. How would you describe the primary audience of Field Force Pharma?

   Field Force Pharma is built for pharmaceutical companies with 5 to 500+ medical representatives who visit doctors, clinics, hospitals, and pharmacies. The main users are sales directors, national and regional sales managers, and field managers, who use the web dashboard to plan visits, review calls, and track coverage. Medical reps use the mobile app to follow their route, check in, and record each visit.

4. What's the story behind Field Force Pharma?

   Field Force Pharma started with a problem a pharmaceutical client shared with Genetech Solutions. The client’s sales managers had no reliable way to manage and monitor their medical reps in the field. Visits were reported from memory, and managers couldn’t see where reps went or which doctors they actually met. When Genetech dug deeper, it found the same gap across pharma sales teams. So Genetech built Field Force Pharma: a platform that plans each rep’s day, verifies every visit with GPS at the clinic, and gives managers a clear view of their field team’s work.

5. Which are the primary technologies used for building Field Force Pharma?

   Field Force Pharma runs on three components: a web dashboard for managers, a mobile app for medical reps, and a server and API for sign-in, business rules, and storage. Genetech Solutions hosts the database on its own servers. Route optimization uses OpenStreetMap, and AI writes each manager’s weekly summary from verified report figures.