Most b2c companies don't have CS teams, some do.. Mainly when its a high-value product with complex onboarding. I know Lumen does. Anyways, a great software for b2b that you won't hear about us often is everafter.ai - unlike the others, its for the customer-facing interaction vs. a CRM/analytics like the others. Source: almost 2 years ago
Do you know an article comparing EverAfter to other products?
Suggest a link to a post with product alternatives.
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