Table of contents
Comprehensive Backup Solutions
Datto offers a range of backup solutions for data protection, including cloud backup, disaster recovery, and data restoration. It ensures business continuity and minimizes data loss during unexpected events.
Ransomware Protection
Datto provides ransomware protection, including detection and rapid recovery options, which help businesses to safeguard against ransomware attacks.
Reliable Technical Support
Datto is known for its responsive and knowledgeable technical support team, offering assistance 24/7 to address any issues or questions.
Scalability
Dattoโs solutions can scale to meet the needs of businesses of all sizes, from small businesses to large enterprises. This flexibility allows companies to grow without changing their backup and recovery solutions.
Automated Backup Scheduling
Datto provides options for automated backup scheduling, which reduces the risk of human error and ensures that backups are performed consistently and reliably.
We have collected here some useful links to help you find out if Datto is good.
Check the traffic stats of Datto on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Datto on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Datto's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Datto on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Datto on Reddit. This can help you find out how popualr the product is and what people think about it.
Yes, I understand what is happening. The "issue" is that the email appears to have been written more for IT Glue people -- and then someone edited the top portion a bit to be more Datto-specific without really cleaning up the rest of the email (or the sender/from itself). As I said, if you see my Edit, I actually got a new email a few hours later -- that is actually from a datto.com email address and more... Source: over 3 years ago
Indeed. And see my edit -- I actually just got an updated email with the same subject that came from datto.com and was really about Datto stuff instead of IT Glue stuff! :). Source: over 3 years ago
As I'm getting my stuff ready to present to my attorney, I get an email from [postmaster@kaseya.onmicrosoft.com](mailto:postmaster@kaseya.onmicrosoft.com) that my email bounced due to security or policy settings at datto.com. What the....? For real? C'mon man. I print that email as well as the others, and head off to see my attorney. He looks everything over, looks at me and says "Are all vendors in your industry... Source: about 4 years ago
I took advantage of M365's message rules, and set up a rule that all emails from @ datto.com gets forwarded to their support email address. Which then creates a ticket, which then emails me, which then forwards to their support ticket, which then.... well. You get the idea. Source: almost 5 years ago
In order to stay up to date at all times, itโs important to deploy a cloud-based patch management solution to automatically update software whenever and wherever necessary. Most Managed Service Providers leverage one of the big three Remote Monitoring and Management (RMM) solutions (Connectwise, Datto, and Kaseya) for patching their managed systems. These RMM solutions also provide monitoring, and remote access in... Source: almost 5 years ago
Based on a synthesis of recent discussions and published content, public opinion about Datto, a prominent player in the IT management and Managed Service Provider (MSP) support solutions space, reveals a multifaceted perception shaped by user experiences and industry dynamics.
Datto is recognized for its comprehensive suite of IT management solutions, notably its flagship product, Datto SIRIS, which serves as an all-in-one business continuity and disaster recovery solution. Designed to assist MSPs, SIRIS, and other Datto offerings emphasize disaster recovery, data loss prevention, and business continuity, reflecting a strong focus on minimizing downtime and supporting normal operations post-disruption. Moreover, Datto's Autotask, a Professional Services Automation (PSA) tool, is widely regarded as a top contender in its category, competing closely with ConnectWise. The company's strategic acquisitions in remote monitoring and management (RMM) and file synchronization underscore its commitment to bolstering its cloud software solutions for IT service providers worldwide.
While Datto holds a significant market position, it contends with several competitive forces in the MSP domain, including Atera, NinjaOne, ManageEngine Desktop Central, Kaseya VSA, and ConnectWise Automate. Its reputation as one of the "big three" RMM solutions, alongside ConnectWise and Kaseya, solidifies its standing in providing essential monitoring, management, and patch deployment services critical for MSPs.
Recent discourse sheds light on some challenges Datto faces, especially in the realm of customer relations and communication, as exemplified by user experiences following Kaseya's acquisition of Datto. Concerns about inconsistent or confusing communications during this transition period, as evidenced by instances of misdirected emails, have been a point of frustration. IT professionals have expressed sentiments that communication mishaps and contractual ambiguities may inadvertently hinder their operational decisions, such as service cancellations or modifications, which Datto had previously handled with notable flexibility.
Furthermore, some customers have found the marketing strategies of Datto representatives, such as unsolicited communications, to be intrusive, leading to dissatisfaction among certain users. While Dattoโs comprehensive service offerings are generally well-received, maintaining effective and customer-friendly communication remains critical as it navigates its relationship with its clientele amidst significant corporate changes.
In essence, while Datto is lauded for its robust suite of IT solutions and its strategic positioning within the MSP support landscape, recent perceptions have also drawn attention to areas needing improvement, particularly in customer communication and engagement. As Datto continues to evolve post-acquisition, addressing these areas proactively may bolster its reputation and client satisfaction moving forward.
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Is Datto good? This is an informative page that will help you find out. Moreover, you can review and discuss Datto here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
