CRMlytics
CRMlytics is a free native WordPress CRM for WooCommerce with predictive churn prediction machine learning. RFM scoring, health scores, dynamic segments, customer management and email campaigns. No SaaS fees, no data leaving your server.
CRMlytics is a free native WordPress CRM for WooCommerce with predictive churn prediction machine learning. RFM scoring, health scores, dynamic segments, customer management and email campaigns. No SaaS fees, no data leaving your server.
This page is designed to help you find out whether CRMlytics is good and if it is the right choice for you.
Features: - Store Dashboard: Provides a 360° view of store performance with aggregated metrics, live activity feeds, and macro trend analysis. - Customer Profiles & Custom Fields: Provides a full view of each customer with the ability to add custom data points (phone, company, notes) alongside their tags and history. - Customer Timelines: Offers a complete interaction history for each customer, including order changes, email clicks, and manual notes in one chronological feed. - Manual Activity Logging: Allows logging of external interactions, phone calls, support notes, and feedback directly to a profile. - Customer Search & Filter: Find any customer instantly by searching names, emails, or custom fields, and filtering by tags, health scores, and RFM segments. - Built-in Email Campaigns: Enables sending targeted emails to individuals, dynamic segments, or tagged groups directly from the plugin without switching tools. - Email Click Tracking: Automatically logs link clicks within emails back to the customer's timeline to refine future targeting and segments. - Churn Risk Scores: Assigns a predictive health score to each customer based on their buying patterns, identifying those at risk of leaving. - Order Forecasts: Predicts the number of orders each customer will place in the next 30, 90, and 180 days to optimize marketing budgets. - RFM Scoring: Automatically calculates Recency, Frequency, and Monetary scores to identify and protect high-value repeat buyers. - Custom Segments: Allows filtering customers by various criteria and saving them as dynamic segments for targeted campaigns. - Smart Tags: Automatically tags customers based on behavior or allows manual tagging for dynamic list management. - Onboarding Wizard: Offers a guided setup process that gets the CRM running and generating insights from historical data in under two minutes. - CSV Export: Enables fast, one-click exporting of customer data and segments for integration with other tools.
Listed in
Store dashboard
Real-time metrics, activity feed, macro trends
Machine Learning
runs locally on your server, no external APIs
Predictive churn risk scores
health score per customer based on buying patterns
Order forecasts
estimated orders per customer for 30, 90, 180 days
RFM scoring
automated recency, frequency, monetary scores (1-5)
Dynamic segments
custom filters (orders, AOV, health score, dates) saved as live segments
Smart tags
rule-based auto-tagging with manual overrides
Customer timelines
orders, email clicks, tag changes, staff notes in one view
Direct email
compose and send to segments/tags from inside the plugin
CSV Export
one-click export
It's the only native WordPress CRM with predictive machine learning.
Three reasons:
Only free option with predictive ML. Klaviyo locks predictive churn behind $1,200+/mo plans. Salesforce needs Einstein (Enterprise). FluentCRM, Groundhogg, Jetpack CRM don't have any predictive analytics at all. CRMlytics is the only one that's free and has BG/NBD churn prediction built in.
Your data stays on your server. Cloud CRMs like Klaviyo, Metrilo, and HubSpot all copy your customer data to their servers. CRMlytics runs inside WordPress. No data leaves your site, no third-party dependency, no privacy headaches.
No per-contact pricing. Klaviyo, ActiveCampaign, Drip all charge by contact count — gets expensive fast as you grow. CRMlytics is free with no limits. Metrilo charges based on revenue, Metorik on order volume. No meter, no bill.
WooCommerce store owners who want to understand their customers better. Churn risk, RFM scores, who's worth reaching out to. Specifically:
We have collected here some useful links to help you find out if CRMlytics is good.
Check the traffic stats of CRMlytics on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of CRMlytics on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of CRMlytics's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of CRMlytics on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about CRMlytics on Reddit. This can help you find out how popualr the product is and what people think about it.
CRMlytics (crmlytics.com) is a relatively niche WordPress and WooCommerce CRM plugin that positions itself within a crowded market of CRM solutions, competing against well-established players such as HubSpot, Zoho CRM, Salesforce, Pipedrive, and WordPress-native alternatives like FluentCRM, WP ERP, and Groundhogg.
As of the latest available information, CRMlytics maintains a low public profile compared to its competitors. There is limited widespread discussion about the product across major review platforms, tech forums, and social media channels. Unlike heavyweights such as HubSpot or Salesforce — which benefit from extensive user communities, third-party reviews, and media coverage — CRMlytics has not yet generated a significant volume of public opinion or user-generated reviews on platforms like G2, Capterra, or Trustpilot.
CRMlytics appears to target a specific segment: WordPress and WooCommerce store owners looking for a lightweight, integrated CRM solution without the overhead of external SaaS platforms. Its categorization as a free CRM option gives it a potential edge for budget-conscious small businesses and solopreneurs who want CRM functionality natively within their WordPress dashboard.
This positioning places it in direct competition with:
CRMlytics occupies an interesting niche as a free, WordPress-native CRM plugin for WooCommerce, but its public opinion footprint remains minimal. For prospective users, this means conducting hands-on evaluation is especially important, as community-sourced insights are scarce. The product could benefit significantly from increased visibility through user testimonials, integration partnerships, and presence on major software review platforms. In a market where trust and social proof heavily influence purchasing decisions, building that public credibility will be essential for CRMlytics to compete effectively against its more prominent rivals.
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Is CRMlytics good? This is an informative page that will help you find out. Moreover, you can review and discuss CRMlytics here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
